Community Connector

Community Connector
Location: Home based, must be able to travel within Plymouth area
Contract type: Fixed Term until 01/04/2018
21 hours per week
Salary: Circa £18,500 pro rata per annum


About the role
The British Red Cross has a fantastic opportunity for a motivated and proactive individual to join our diverse Independent Living team as a Community Connector. This role would suit someone who has excellent interpersonal and communication skills and has knowledge of how NHS and Social Care services work.

As a Community Connector you will be responsible for liaising with partnership agencies to support people affected by social isolation and loneliness to access services in order to reconnect with their communities. You will engage face-to-face with service users to identify specific needs and appropriate interventions. You will ensure that the service is efficient, reliable and delivered consistently with national and local guidelines, using the Quality Standards Framework as a basis for assessment. You will provide guidance and support to the volunteers who work within the service, communicating on a regular basis with them and ensure they complete relevant paperwork following a visit.

About the team
The British Red Cross helps people in crisis, whoever and wherever they are. We are part of a global voluntary network, responding to conflicts, natural disasters and individual emergencies. We enable vulnerable people in the UK and abroad to prepare for and withstand emergencies in their own communities. And when the crisis is over, we help them to recover and move on with their lives. Within the UK, the British Red Cross operates through over 3000 staff and over 20,000 volunteers.
The Independent Living (IL) & Crisis Response (CR) service (IL/CR) supports people in the space between hospital and home and responds to the needs of people in crisis following an emergency; maintaining an extensive network of external relationships across health, social care, and emergency services.

About the person
To succeed and thrive in this role you must have knowledge of the local area served by the scheme and have following skills and experience:

• Ability to work as part of a team and on own initiative
• Able to plan own workload
• Educated to GCSE level (or equivalent by experience)
• IT literate
• Have understanding of how to improve service quality for the benefit of users
• Full driving licence holder and access to vehicle
• Willingness to work flexible hours

Closing date for applications is 23:59 on the 1st of October with interviews to follow.



About the organisation
The British Red Cross helps millions of people in the UK and around the world to prepare for, respond to and recover from emergencies, disasters and conflicts.

Our volunteers and staff help people in crisis to live independently by providing support at home, mobility aids and transport. We also teach first aid skills.

We are part of the global Red Cross and Red Crescent humanitarian network. We refuse to ignore people in crisis.

We offer a wide range of staff benefits, these include:

• 36 days holiday (including Bank Holidays)
• Up to 6% contributory pension
• Childcare vouchers

The British Red Cross is committed to being an inclusive employer with a diverse workforce. We encourage applications from people from the widest possible diversity of backgrounds, cultures and experiences - including disabled and ethnic minority candidates. This is to contribute to the breadth of experience we need to respond to people in crisis.

As part of its recruitment and selection process the British Red Cross undertakes PVG/DBS (Disclosure and Barring Service) checking of all individuals who regularly work with or have access to children and vulnerable adults.

The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).

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Refusing to ignore people in crisis