Service Support Worker - Health Care

Service Support Worker - Health Care
Location: Swansea
Contract type: Fixed Term until 31st of March 2018
28 hours per week
Salary: Circa £14,500 - £18,000 per annum, pro rata


About the role
The British Red Cross are looking for an enthusiastic and reliable individual to join our Independent Living Team as a Health Care Support Worker. This role will suit someone who has a good understanding of issues relating to the care and support of vulnerable people preferably in a domiciliary care setting.

As a Service Support Worker you will provide personal care, practical and emotional support to vulnerable persons within Neath Port Talbot are who are identified as requiring support in order to remain in their own home and avoid the potential for unnecessary hospital admission. The post holder will deliver services in partnership with other agencies and other health care professionals working closely with the Gateway Rapid Response and Community Resource Teams to ensure clinical governance and continuity of care. In addition you will support and direct as necessary the activities of volunteers who are deployed to provide the lower level support assessed as needed by some of the newly discharged patients. The post holder will work 28 hours; i.e. 4 X 7 hour shifts to be agreed Mon-Fri (Shifts will be between 9am & 5pm), however, evening and weekend cover on a rota basis may be required in line with future service development.


About the team
The role of Health Care Support Worker sits within the Independent Living directorate. Our independent living services provide valuable time-limited care and support to vulnerable people across the UK, helping them live independently in their own homes.


About the person
To succeed and excel in this role you must have following skills and experience:

• Good standard of education - GCSE/O level
• NVQ level 3 in health and social care or willingness to undertake QCF level 3
• 2 years experience of working within community based health and social care Statutory or voluntary sector service
• Ability to work alone without direct supervision and as part of a team
• Understanding of and the ability to maintain confidentiality
• Able to work and travel throughout the area served by the scheme as appropriate to the needs of the job
• Full driving licence and access to a vehicle

Closing date for applications is 23.59 on the 5th of October. Interviews will be held across two dates; early applicant interviews will be held on the 28th of September with the remaining interviews being held on the 12th of October.



About the organisation
The British Red Cross helps millions of people in the UK and around the world to prepare for, respond to and recover from emergencies, disasters and conflicts.

Our volunteers and staff help people in crisis to live independently by providing support at home, mobility aids and transport. We also teach first aid skills.

We are part of the global Red Cross and Red Crescent humanitarian network. We refuse to ignore people in crisis.

We offer a wide range of staff benefits, these include:

• 36 days holiday (including Bank Holidays)
• Up to 6% contributory pension
• Childcare vouchers

The British Red Cross is committed to being an inclusive employer with a diverse workforce. We encourage applications from people from the widest possible diversity of backgrounds, cultures and experiences - including disabled and ethnic minority candidates. This is to contribute to the breadth of experience we need to respond to people in crisis.

As part of its recruitment and selection process the British Red Cross undertakes PVG/DBS (Disclosure and Barring Service) checking of all individuals who regularly work with or have access to children and vulnerable adults.

The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).

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Refusing to ignore people in crisis