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You'll be accountable for setting the quality strategy and owning, delivering and continuously improving the way we assess and support quality advice.
You'll take a proactive/strategic approach to supporting the development of the shape, capability and health of our network local Citizens Advice.
you will be a strategic thinker, with the vision and capacity to think about the long term future of membership support and relations.
You will form part of a team of 5 Heads of Funded Services, with 3 already in place there are 2 further positions available.