Director - HR
- Employer
- Unseen Tours
- Location
- London (Greater)
- Salary
- Unremunerated
- Closing date
- 9 Feb 2025
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- Job Function
- HR & Recruitment, Trustees & Chair
- Cause Area
- Arts, Culture & Heritage
- Hours
- Part Time
- Contract Type
- Contract
- Job Level
- Board / Trustee
- Type of Work
- Employee, Volunteer
- Place of Work
- Hybrid, Remote
Essential Information:
- Work Location: Remote, with occasional meetings and socials in London (or online)
- Minimum commitment: 2 years
- Salary: This is a volunteer role, unremunerated
- Closing date: 9th February 2025
- Time commitment: Four board meetings per year (2 hours each), plus approximately 8-10 hours per month to support the running of the organisation through your skills and expertise
- Working with: CEO, other Directors and tour guides/experience providers
Unseen Tours is a London-based social enterprise on a mission to provide meaningful work opportunities in the tourism, events and cultural heritage sectors for individuals who have experienced homelessness, alongside other forms of discrimination and marginalisation. The majority of our ticket revenue is paid directly to our tour guides, with the rest reinvested back into the business.
Here's what's unique about our approach - the tours provide training and meaningful work opportunities for people affected by homelessness. Tour narratives include the guides' and experience providers' own experiences of homelessness and stories from their communities, making the process individual-led. Through our process, we build the guides' self-confidence, public speaking, storytelling and customer management skills. The conversations with customers on our tours reduce barriers by increasing understanding of homelessness that challenges negative stereotypes and prejudices through dialogue and storytelling.
The key duties and responsibilities of a Director at Unseen Tours are:
- Ensure the social enterprise complies with its governing document, legal and regulatory requirements, and key objectives with integrity.
- Establish and uphold a clear vision, mission, strategic direction, and governance standards to achieve its goals.
- Safeguard the reputation, values, and financial stability of the enterprise, including proper fund management and fundraising efforts.
- Oversee the effective and efficient administration of the organisation and the performance of its leadership, including appointing and monitoring the CEO.
- Contribute proactively to the organisation's mission through ideas, opinions, and connections, while fostering diversity, inclusion, and equal opportunities.
- Understand and embrace the responsibilities, duties, and teamwork required as a Director to uphold the organisation's standards and commitments.
The above list of duties is indicative. Directors are expected to use any specific skills, knowledge or experience they have to help the Board make informed decisions.
Benefits of joining our Board include:
- Sense of fulfilment in knowing your work is having a significant impact on people affected by homelessness and leads to long-term, social impact.
- Personal and professional growth within a cool and youth-led organisation with a unique concept.
- Ability to shape the future of a socially responsible organisation that is ready for growth.
- Learn new skills or find areas of interests outside your day-to-day activities.
- Gain awareness about homelessness and intersecting issues affecting today’s society.
- Build meaningful relations and connections with like-minded people who have a shared goal.
- Bonus perk: join our walking tours and experiences for free and be the first one to test new tours and concepts (in exchange for your honest feedback!)
The HR Director will help shape and optimise Unseen Tours’ internal HR processes and also strategically advise in the development of experience offerings that could resonate with HR departments in partner organisations. This role will be pivotal in helping us bridge internal organisational support with external business development activities.
Role Description:
- Support the CEO and leadership team in developing robust HR processes and policies.
- Advise on and implement strategies for attracting and retaining talent within Unseen Tours.
- Leverage professional networks to connect with HR professionals and departments in target organisations.
- Provide insights on team-building and CSR products to ensure alignment with HR market demands.
- Network within the HR industry to create business opportunities and partnerships.
Person Description:
We are looking for someone who has the following expertise and experience:
Essential skills
- Proven experience in HR leadership roles, preferably in social enterprises or non-profits.
- Strong understanding of HR strategies, recruitment, retention, and employee engagement.
- Ability to guide the development of team-building and CSR products.
- Excellent networking and relationship-building skills.
- Strategic thinker with a focus on aligning HR processes with organisational goals.
- Enthusiasm for Unseen Tours’ mission and a passion for creating impactful work.
Desirable skills
- Knowledge of HR trends in the tourism or social enterprise sectors.
- Experience developing and marketing products to HR departments.
- Familiarity with employment law and compliance requirements.
- Familiarity working with vulnerable adults.
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