Assistant Head of Operations

We are seeking an Assistant Head of Operations to play a key role in delivering impactful mental health services and driving operational excellence.

Position: Assistant Head of Operations
Salary: £38,000 - £40,000 FTE (£30,400 - £32,000 pro rata)
Location: Rochdale, with some flexibility for hybrid working
Hours: 28 hours per week (4 days), with flexibility for meetings and service requirements
Closing Date: 7th February 2025
Interviews: 14th February 2025

About the Role

As the Assistant Head of Operations, you’ll support the Head of Operations in managing and developing mental health services across the organisation. You will provide leadership to service managers, ensuring operational efficiency, effective service delivery, and alignment with the organisation’s values and goals.

Key responsibilities include:

• Line managing service managers to ensure high-quality service delivery and operational efficiency.
• Collaborating on strategic planning and aligning operations with organisational goals.
• Supporting the development and retention of staff through training and professional development opportunities.
• Building and maintaining relationships with key stakeholders, including funders, commissioners, and community partners.
• Assisting with risk management, safeguarding, and compliance with GDPR and other legal standards.
• Representing the organisation externally to promote services and partnerships.
• Identifying and contributing to new funding opportunities and service improvements.

This is a unique opportunity to influence service delivery and operational strategy in a growing and dynamic mental health charity.

About You

To succeed in this role, you’ll be a proactive and experienced leader with a strong commitment to improving mental health services.

Essential skills and experience include:

• A Level 5 qualification or equivalent in a relevant field.
• Proven experience managing teams and delivering service outcomes in a mental health or charity sector.
• Strong organisational, communication, and problem-solving skills.
• Experience in safeguarding and promoting equality, diversity, and inclusion.
• A valid UK driving licence and access to a vehicle for work purposes.

About the Organisation

You will be working for an independent, local mental health charity who have been providing services to those within the Borough of Rochdale for 35 years! They are committed to promoting recovery and well-being, empowering individuals to lead meaningful lives, through a range of services and group sessions. Dedicated to empowering individuals with mental health needs to lead fulfilling lives. Their services prioritise lived experience, collaboration, and community integration, promoting hope and resilience at every level. As part of the team, you’ll contribute to an organisation committed to openness, responsiveness, and unstoppable support for those in need.

Other roles you may have experience of could include: Operations Manager, Mental Health Services Manager, Programme Manager, Service Delivery Lead, or Charity Development Manager. #INDNFP

Ready to make a difference? Apply today and contribute to transforming lives in your community.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.