Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs.
Cats are at the centre of everything we do and our objectives are: homing, neutering and educating people about cats and their care.
We help thousands of cats across the UK each year thanks to our network of dedicated volunteers, staff and supporters.

A bit about this role

At Cats Protection we find thousands of perfect matches between people and cats every year. Our cat match volunteers provide the support, information and guidance needed to match the right person to the right feline friend.

• Being part of a team that identifies suitable homes for cats in care
• Providing potential adopters with basic cat care information
• Completing homing questionnaires with potential adopters ‘virtually’, as well as face to face, which may involve visiting the homes of potential adopters
• Carrying out follow up communications if required
• Using online map searches to match cats and kittens to new homes

A bit more information about this role and the team...

Our Harrogate & District branch is run by an experienced and skilled team of cat-loving volunteers, who are dedicated to improving the lives of cats and kittens in Harrogate. Working to find loving new homes for local cats in need, we also offer advice on a variety of subjects including neutering, microchipping and lost & found cats; as well as general education, campaigning and raising awareness within the Harrogate area. 
Our branch is here to support cats and kittens in Harrogate: covering all HG postcodes, along with LS17, LS22, LS23 & YO51.

You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by making sure they find loving and caring homes. You will also meet new people, make new friends and be part of a dedicated team of volunteers.

• Basic knowledge of cats and cat care
• An understanding of suitable homing environments for cats  
• Good interpersonal and communication skills 
• Good level of record keeping and administration skills
• Good IT skills
• Access to a PC/mobile device
• Patience and the ability to deal with sensitive situations
• A valid driving licence and access to a vehicle (would be an advantage)  

Our cat match volunteers usually spend 2 to 3 hours a week in this role which is flexible and can be shared by more than one volunteer if needed.

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.