A fantastic opportunity has arisen to join our Fundraising and Supporter Engagement Team as Legacy and In Memory Manager.

The Legacy and In Memory Manager will be responsible for growing Legacy and In Memory income to meet agreed annual targets. You will inspire people to give, developing and implementing a strategic cultivation and stewardship programme, building upon, and expanding YHA’s successes to date.

This is a hybrid role, with the post holder expected to be in the office on agreed dates.

What can YHA offer you?

YHA is somewhere a little different, certainly not your average office. YHA offers a fantastic benefits package including:

• We pay £34,664 - 38,000 per annum - this is a full time (37.5 hrs / week) role.
• You will get access to YHA’s staff discount and cash back portal.
• Free YHA Membership each year.
• 10 nights free hostel stays per year for you and up to 3 friends or family.

There’s lots more benefits to working for YHA so please visit our YHA Jobs website to find out more.

What will you be doing?

Working with the Fundraising and Supporter Engagement Team you will be:

• Working with the Senior Individual Giving Manager to develop, manage, and plan to grow Legacy and In Memory donations.
• Ensuring all materials produced are accurate and compliant with relevant data protection, charity, gift aid legislation and the Fundraising Regulator’s Code of Fundraising Practice.
• Representing and protecting the charity’s interests in the administration of Legacies, in line with Probate Law, Estate Administration Law, Institute of Legacy Management best practice and Charity Commission guidelines. Keeping abreast of all developments in legislation and regulatory control which cover Legacy and in memory fundraising activity.
• Liaising with the Senior Individual Giving Manager to shape, plan and deliver a Legacy and In-Memory strategy that delivers income growth, maximising the conversion of donors into Legacy Pledgers.
• Supporting other teams and members, undertake activities, develop reports in a timely manner and in line with best practices.
• Developing and assisting in a programme of training around legacies and reporting.

What Skills and Experience do you need?

• Experience of developing and implementing a Legacy and In Memory strategy, marketing activity and supporter engagement
• Experience of cultivating supporters through to a Legacy ask
• Experience of developing and delivering stewardship plans for enquirers, donors and legators
• Experience of developing and implementing legacy marketing plans
• Experience of working with and managing external agencies
• Experience of delivering Legacy cultivation events
• Experience of reporting and analysing
• Experience of using specialist Legacy databases and/or a CRM database and legacy administration
• Experience of charity law in relation to Legacies, Gift aid, and information management
• Speaking confidently to supporters and colleagues about legacies
• An understanding of YHA, its Charitable Objects and the sector
• An understanding of the importance of confidentiality and handling sensitive information
• Proficient in the use of Microsoft Packages (e-mail, word processing and spreadsheets)
• Flexible approach to working, including some weekend working and occasional visits to the network. Ability to travel across the network and to stay overnight when delivering supporter events
• Results focused whilst displaying integrity in own behaviour and dealings with others
• Proactive self-starter, with the ability to work on own initiative

We value lived experience just as much as previous skills and knowledge. We offer a robust induction, ongoing training, and further development, however, some of our roles will have further skills requirements.

How do you apply?

Submit your CV and complete the application form (it’s a short one, we promise!). Please also attach a cover letter / personal statement as part of the application process.

If you need any assistance, please visit the contact page on the YHA Jobs website and someone from the team will help you.

PLEASE NOTE All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to.