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Marketing and Product Lead

Office-based in London, N4 with flexibility to work remotely
£46,758 - £48,706 per annum plus excellent benefits
Closing date
3 Jul 2024

Our client, an MS charity are looking for a talented and experienced Marketing and Product Lead to join their ambitious Community and Events fundraising team.

Marketing and Product Lead
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, N4 with flexibility to work remotely.
Salary: £46,758 - £48,706 per annum plus excellent benefits
Salary Band: Band G2

About the organisation

They make sure people living with MS are at the centre of everything they do. And it’s this commitment that unites them across the UK.

Their strategy is based on what people affected by MS have told them is important to them. It gives them a clear and determined focus.

Their work is based on the hopes and aspirations of the MS community. Together they campaign at all levels, fund ground-breaking research and provide award winning support and information.

Their people are their greatest asset and the key to their success. They offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

You'll play a key role in supporting continued income and participant growth through their portfolio of sporting, challenge, community fundraising activities, and mass participation products.

In this role, you'll lead the development of a cohesive marketing strategy and insight-led approach to product development for their community and events fundraising team. You'll work collaboratively with colleagues across the organisation to reach, engage, and build meaningful long-term relationships with their supporters. You'll champion an insight-driven and engagement-first approach to marketing and product development, with their audiences at its core.

You'll innovate and test new marketing channels, products, and approaches. You'll stay up-to-date with the latest marketing and sector trends and identify opportunities to ensure they can proactively respond to an evolving external environment.

A key part of your role will be to lead their team of supporter-facing Fundraising Executives and ensure they provide consistent and exceptional supporter stewardship to their incredible fundraisers.

Who are they looking for?

You will likely have experience in a similar role for another charity or significant experience in:

  • Marketing events (particularly organisation owned and digital products, as this is a development stream for them)
  • Developing community-based products with central marketing budgets
  • Supporter stewardship

Feasibility and insight will be the backbone of your work. You'll be able to demonstrate how you've used data to drive decisions and develop products and campaigns. You'll also be digitally savvy, and an ability to create and manage Meta campaigns would be a great advantage.

Being at the centre of the Community and Events team, your communication skills and ability to build strong, outcome-focused relationships will be key to your success.

If you're enthusiastic, hardworking, and motivated by helping others achieve something amazing in support of a cause that means the world to them, they'd love to hear from you!

They recognise the significant and excellent contributions; experience; and skills their employees bring to the charity.

Working with external pay and reward consultants, they’re taking active steps this year to review their employees’ pay and benefits package. Ensuring they’re aligned with the most accurate and up-to-date benchmarks for the UK charity sector.

Closing date for applications: 9am on Wednesday 3 July 2024
Anticipated interview date: Monday 15 July 2024

How to apply:

Please click 'Apply' and follow the job board process. You will receive an email from CHM Recruit containing further information on how to apply for the role.  
Please note that although you may be asked by the job board to upload a CV, you are not applying at this stage.

Equal Opportunities

They particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

They would be grateful if you completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer

Our client is a Disability Confident Employer and they’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both this organisation's recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, you will bw able to contact the employer. You will  also be able toask for the application materials to be sent to you in a different format.

Your right to work in the UK

You must have the right to work in the UK to work in paid employment with them. You’ll need to share documents showing you’re eligible to work in the UK if they offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. They currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

More about the charity's employee benefits:

The organisation has a wide range of employee benefits including (but not limited to):

Encouraging work life balance

  • 38 days paid annual leave (including bank holidays), pro-rata for part-time
  • More annual leave entitlement, based on length of employment
  • Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
  • Flexible working options

Caring for you and your family

  • Generous sick pay entitlement 
  • More sick pay entitlement, based on length of employment
  • Opportunity to buy and sell annual leave in each calendar year
  • Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
  • Enhanced leave for new parents
  • Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
  • Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
  • 10 days paid disability leave a year, pro-rata for part-time
  • 10 days paid carers’ leave a year, pro-rata for part-time
  • New family-friendly benefits, including paid leave:
    • in the event of miscarriage or still birth
    • to support fertility treatments
    • for antenatal appointments for both parents
  • Cycle to work scheme
  • Death in service scheme

Thinking about your finances

  • Enhanced salary sacrifice pension scheme
  • Discounted season ticket loan and interest-free emergency loans
  • Give as you earn to support other charities of your choice before tax
  • New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

  • Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
  • Yearly internal apprenticeship opportunities
  • New, modern offices that embrace working together both in-person and remotely
  • Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
  • Active and supportive internal employee networking groups for collaboration and peer support
  • 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
  • 2 days paid leave a year for volunteering with other charities during normal working hours


They’re committed to safeguarding and promoting the welfare of everyone who uses their services and they come into contact with.

This is regardless of:

  • Gender
  • Race
  • Disability
  • Sexual orientation
  • Religion or belief
  • Pregnancy
  • Gender reassignment

They recognise their particular responsibility to make sure vulnerable adults and children are protected.

They have measures in place to protect everyone they come into contact with from abuse and maltreatment of all kinds.

No agencies please.

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