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Head of Operations

NFP People
£55000 - £60000 Per Annum
Closing date
9 Jul 2024

Job Details

Head of Operations

We are seeking an experienced Head of Centre Operations to work for one of the UK’s top animal welfare charities based in Watford, committed to improving the lives of the UK’s pets and striving to give every animal the best chance of finding a new home.

Position: Head of Centre Operations

Location: Watford/Hybrid

Contract: Full time, 35 hours per week, Permanent

Salary: £55,000 - £60,000 per annum depending on experience, plus £5,000 car allowance

Benefits: 25 days annual leave (plus bank holidays), contributory pension scheme, access to free 24/7 support service including legal, financial, emotional, and medical advice.

Closing Date: 9th July, 2024

About the role:

The Head of Centre Operations is responsible for delivering the Trust’s strategic aims through a team of over ninety employees, as well as a significant number of volunteers across the organisations five rescue and re-homing centres and remote supporter groups.

This is a ‘hands-on’ role, the Head of Operations will plan, lead and consistently deliver in the charity’s rescue, rehoming and preventative work; maintaining high standards of animal welfare and customer service at all times.

About you:

The ideal person for this role will have a strong track record of management and leading teams across multiple site locations, you will also have experience in the following:


  • A strong focus on coaching and a history of employee development
  • An excellent verbal and written communicator
  • Confident in using IT in the workplace, particularly Microsoft word, excel and presentations
  • Experience in managing diverse operations across multi-site locations.
  • Highly organised, with the ability to manage multiple projects and workflows simultaneously
  • The ability to influence organisational strategy as part of the senior team
  • An empathy with animal welfare
  • A driving license


Although not essential, experience within the animal welfare sector would be beneficial for this role.

Please include your CV and a cover letter and tell us why you want to work for us and what you will bring to the role.

Other roles you may have experience with could include Director of Operations, Operations Director, Operations Manager, Head of Operations, Regional Operations Director, Multi-site Manager, Multi-site Director, Senior Operations Manager, and Senior Operations Director. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.


We are Not-For-Profit People.

We recruit exclusively for organisations in the challenging Not-For-Profit sector. We’re fully behind the charities and bodies that aim to change the world – one project at a time. Whether you’re seeking exceptional leaders, committed staff or a combination of the two, you probably want to know exactly how we’re different and why it matters to you. We don’t do business as usual. We deliver a recruitment solution that replaces clunky, costly, contracted processes with a single, seamless solution.

Company info
01234 815658
6 West Street
MK46 5HR

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