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Helpline Practitioner

Blended homebased working with quarterly meeting at their offices in High Wycombe, Bucks
£28,000 pro rata per annum (Actual £11,200)
Closing date
15 Apr 2024

Our client, a child bereavement charity helps families to rebuild their lives when a child grieves or when a child dies.

They support children and young people (up to the age of 25) When someone important to them has died or is not expected to live, and parents and the wider family when a baby or child of any age dies or is dying.

They provide training to professionals in health and social care, education, and the voluntary and corporate sectors, equipping them to provide the best possible care to bereaved families.

Would you like to bring your expertise, skills and experience to the third sector and contribute to a growing national charity? Are you passionate about supporting bereaved children, young people and families, and the professionals who work with them?

Helpline Practitioner (part-time)
Hours: 15 hours per week
Salary: £28,000 pro rata per annum (Actual £11,200)
Reporting: Head of Helpline Services
Base: Blended homebased working with quarterly meeting at their offices in High Wycombe, Bucks

They are looking to recruit a talented and highly motivated Helpline Practitioner to provide timely and appropriate support and information to families and professionals who contact them, this is through a variety of channels, mainly phone, email and live chat.

This a part-time role of 2 days per week (15 hours). 7.5 hours will need to be on a Thursday, 7.5 hours will be flexible.

They offer a generous package of benefits including an employee assistance programme, 5% pension contribution and life assurance scheme.

The successful candidate will be required to complete a DBS check.   

Closing Date: 5pm Monday 15 April 2024
Interview Date: Monday 22 April, 2024 via Zoom or MS Teams

Applications will be reviewed, and interviews offered, on an on-going basis. They reserve the right to close the role prior to the closing date, should a suitable applicant be found, so please submit your application as soon as possible.


Please click 'Apply' and follow the job board process. You will receive an email from CHM Recruit containing further information on how to apply for the role. Please note that although you may be asked by the job board to upload a CV, you are not applying at this stage.

The Charity is committed to creating a safe and welcoming atmosphere for everyone, and one that challenges all forms of oppression or discrimination including those based on age, gender or gender reassignment, marital or civil partnership status, pregnancy or maternity leave, disability, race (which includes nationality, citizenship, ethnic or national origins), religion/faith or belief, sexual orientation (collectively known in law as the ‘protected characteristics’), as well as any oppression or discrimination based on other physical characteristics or impairments, occupation, income, wealth, or unrelated criminal convictions.

No agencies please.

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