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Volunteering Operations Manager

Office-based (London, Edinburgh, Cardiff or Belfast) with flexibility to work remotely.
£42,862 - £45,785 per annum plus excellent benefits
Closing date
28 Feb 2024

Position: Volunteering Operations Manager 
Hours: Full-time (35 hours a week) 
Contract: Fixed term contract up to 31 December 2024 
Location: Office-based from one of this charity's National Offices (London N4, Edinburgh, Cardiff or Belfast) with flexibility to work remotely. 
Salary: £42,862 - £45,785 per annum plus excellent benefits 
Salary Band: Band G1

About the Employer
This charity makes sure people living with MS are at the centre of everything they do. And it’s this commitment that unites them across the UK. 

Their strategy is based on what people affected by MS have told them is important to them. It gives the organisation a clear and determined focus.

Their work is based on the hopes and aspirations of the MS community. Together they campaign at all levels, fund ground-breaking research and provide award winning support and information.

Their people are their greatest asset and the key to their success. They offer a vibrant, progressive working environment where you'll be able to make a difference. 

About this job  
The Volunteering Operations Manager will be leading the provision of an excellent operational advice and support service for Volunteer Managers across this charity.

Developing clear, user-friendly processes for Volunteer Managers to use which meet both organisational and statutory requirements to support the delivery of this charity's services.

You will be ensuring that volunteer-involving teams have the volunteer resources available to meet their needs. Increasing volunteer engagement within and across all of the organisation is a priority for this organisation, building the sense of togetherness and teamwork. 

This role will also be providing line management to the Volunteer Recruitment Officer. This charity's volunteer recruitment oversees the processes for their network of 3000 volunteers, ensuring appropriate screening is undertaken upon recruitment, enabling them to make safe and appropriate volunteer recruitment decisions.

Ongoing assessment and improvement of performance, compliance and impact across all charitable volunteers is an important part of this role and you will play a key part in developing a new volunteer survey and their next Volunteer Strategy.

This employer recognises the significant and excellent contributions; experience; and skills their employees bring.

Working with external pay and reward consultants, they are taking active steps this year to review their employees’ pay and benefits package. Ensuring they are aligned with the most accurate and up-to-date benchmarks for the UK charity sector.

Please note this is a fixed term contract until the end of December 2024.

Closing date for applications: 9am on Wednesday 28 February 2024.

How to apply:

Please click 'Apply' and follow the job board process. You will receive an email from CHM Recruit containing further information on how to apply for the role.  
Please note that although you may be asked by the job board to upload a CV, you are not applying at this stage.

Equal Opportunities 
They particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

They would be grateful if you completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
They’re a Disability Confident Employer and they’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both their recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact them. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with them. You’ll need to share documents showing you’re eligible to work in the UK if they offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. They currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

More about this employer's benefits: 
There is a wide range of employee benefits including (but not limited to):

Encouraging work life balance

  • 38 days paid annual leave (including bank holidays), pro-rata for part-time
  • More annual leave entitlement, based on length of employment
  • Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
  • Flexible working options

Caring for you and your family

  • Generous sick pay entitlement 
  • More sick pay entitlement, based on length of employment
  • Opportunity to buy and sell annual leave in each calendar year
  • Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
  • Enhanced leave for new parents
  • Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
  • Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
  • 10 days paid disability leave a year, pro-rata for part-time
  • 10 days paid carers’ leave a year, pro-rata for part-time
  • New family-friendly benefits, including paid leave:
    • in the event of miscarriage or still birth
    • to support fertility treatments
    • for antenatal appointments for both parents
  • Cycle to work scheme
  • Death in service scheme
  • Health cash plans to help offset the cost of health care for you and your family

Thinking about your finances

  • Enhanced salary sacrifice pension scheme
  • Discounted season ticket loan and interest-free emergency loans
  • Give as you earn to support other charities of your choice before tax
  • New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

  • Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
  • Yearly internal apprenticeship opportunities
  • New, modern offices that embrace working together both in-person and remotely
  • Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
  • Active and supportive internal employee networking groups for collaboration and peer support
  • 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
  • 2 days paid leave a year for volunteering with other charities during normal working hours

This charity is committed to safeguarding and promoting the welfare of everyone who uses their services and they come into contact with.

This is regardless of:

  • Gender
  • Race
  • Disability
  • Sexual orientation
  • Religion or belief
  • Pregnancy
  • Gender reassignment

This organisation recognises their particular responsibility to make sure vulnerable adults and children are protected.

They have measures in place to protect everyone they come into contact with from abuse and maltreatment of all kinds.

No agencies please.

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