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Chief Officer

Community Action Malvern & District
Malvern, Worcestershire
Salary range £37000 - £42000 per annum dependent upon experience
Closing date
14 Mar 2024

Community Action Malvern and District is a local charity with the aim of preventing older and disabled people becoming isolated and lonely. As well as operating a range of transport and social services, Community Action provides a volunteer recruitment centre and helps to bring local voluntary groups together so that they can share their specialist knowledge. Total annual turnover c. £200k.

Job Purpose

To lead, manage and develop the operational functions and the employed staff of CAMD, under the strategic guidance of the Chairman and Board of Trustees, with our clients as the central focus of everything we do.

Key Responsibilities and Objectives

Lead and manage the employed staff and volunteers of CAMD, to ensure their efficiency, development, health and safety.

Manage the charity’s operational finances, to maximise the availability and effective use of resources.

Follow all legal and regulatory requirements, to ensure legal compliance in all CAMD’s activities, and the safety of our clients, volunteers and staff.

Propose and develop new services, to meet local needs defined in the charity’s ‘Objects’ in its Articles of Association.

Liaise with local government and local voluntary organisations, to maximise revenue streams and grants, and to ensure collaboration in service provision.

Use knowledge of national developments to help the Board determine its strategic course.

Represent and promote CAMD within the local community, and the wider voluntary sector, to improve its reputation and effectiveness.

Lead on the development of business plans, pursue opportunities for additional funding and present bids for contracts, to maximise income and support the strategic development of CAMD.

Person Specification

Bachelor’s degree, or an equivalent ability to understand and apply theoretical concepts.

At least 3 years’ experience in a senior management position in the voluntary /not for profit sector or the transport industry.

Knowledge and understanding of the statutory framework for Community Transport and other services provided by CAMD.

Knowledge and understanding of the legal requirements for charities and limited companies, including data management.

Experience of general/community transport management and vehicles.

Evidence of the ability to lead and motivate staff and volunteers.

Experience of fund development and bidding for service contracts is desirable.

Literacy skills to draft documents, business cases, grant applications etc.

Numeracy skills to manage budgets, present financial cases.

IT skills and understanding, to lead in maximising organisational effectiveness through new technology.

Articulacy skills to make presentations and verbal statements on behalf of CAMD.

Advocacy skills, and the ability to represent the charity credibly in public and with key partners and stakeholders.

Interpersonal skills to deal with staff, volunteers, clients and others from all parts of the community, who may sometimes present challenging behaviours.

Sharing the values and vision of CAMD.

A DBS Check is required for all CAMD staff.


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