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Policy & Research Manager

People Know How
City of Edinburgh
£32,760 - £36,849
Closing date
10 Jan 2024

Job Details

Role title: Policy & Research Manager

Main work base: Hybrid working, with main office based in Straits Meadow, 61-63 London Road, Edinburgh

Hours: Full time, 35 hours a week (Job share considered)

The Policy & Research Manager is responsible for developing and implementing plans for research and policy work with stakeholders to ensure People Know How continues to deliver on its strategy, vision, mission, and values. The role includes supporting our political engagement through research, campaigns and influencing, and synthesising relevant existing and emerging research and analysis, developing and presenting credible policy recommendations.

People Know How is a Scottish social innovation charity based in Edinburgh and the Lothians. We work with people and communities to develop innovative strategies and services to address social issues both locally and nationally. Our aim is to support and empower both individuals and organisations to mobilise their assets and realise their true potential. People often don’t realise that they know how, and that’s where we come in – unlocking ideas for a better future, today. We call this social innovation.     

Key responsibilities
Leadership Team  

  • Working as part of the Leadership Team, focusing on research and policy work 
  • Attending the Board and relevant committees in respect of these areas  
  • Writing policy and maintaining the Risk Register in relation to your areas of responsibility  
  • Leading on research and policy work in both internal projects and external partnerships  
  • Identifying operational risks, issues, and opportunities and taking responsibility for initiating and leading associated changes  
  • Preparing periodic reports for the Board showing progress, implementation, and monitoring of the research and policy work  
  • Working as part of the Leadership Team on annual budgetary development, and planning for additional funds as necessary  
  • Developing and line managing, supporting, and supervising the research and policy team of staff, volunteers, interns, and placement students 


  • Managing day-to-day research projects, processes, and procedures, including monitoring and evaluation of all services and initiatives; from scoping through to methodology and report writing, including managing and developing collaborative work with stakeholders 
  • Coordinating research that our VIPs (volunteers, interns and placement students) may undertake on areas relevant to People Know How as part of their time with us
  • Engage in research projects with external partners including universities and other third sector organisations


  • Building and maintaining effective relationships with stakeholders in the relevant policy area, including politicians, senior government officials, regulators, other voluntary organisations, academia, and businesses in order to build optimum conditions for successful advocacy of People Know How’s policy positions
  • Using our social innovation model, working with colleagues to develop a wide range of strategies for the delivery of social change including research, policy development, advocacy, campaigning, working with networks 
  • Working closely with our Communications & Digital Manager to create and run campaigns to influence policy change and create social impact


  • Creative, with the ability to share ideas and work collaboratively  
  • Highly motivated and able to work independently  
  • A positive, professional ‘can do’ attitude  
  • Flexible and able to adapt to change to meet the needs of the organisation  
  • Ability to work well with others as part of a team  
  • Supportive, and able to encourage others to contribute/share ideas  
  • Friendly, and able to manage relationships with partner organisations  
  • Driven to make a real difference with a shared vision and commitment to what we do  

Person specification 

  • Educated to degree level and/or significant relevant professional experience  
  • Work experience as in the fields of research and policy work    
  • Excellent knowledge of Microsoft Office   
  • Outstanding organisational and time management skills    
  • Discretion and confidentiality   
  • Excellent project management skills to manage a range of projects/services with competing needs and demands  
  • Excellent communication skills (written and verbal) with the ability to manage staff, volunteers, interns and placement students  
  • Strong planning, organisational and administrative skills with the ability to manage multiple projects with overlapping deadlines  

Personal requirements 

  • Based in/near Edinburgh with flexible and hybrid working by arrangement  
  • The successful candidate must have the ability to travel across Scotland as required

This post closes at 12pm on Wednesday 10 January, with interviews taking place on Thursday 18 January.

Download the full Recruitment Pack, Application Information Form and Equality & Diversity Monitoring Form (optional) and click the "Apply Now" button to send these, your CV and Cover Letter to 



Unlocking your ideas for a better future today

We are People Know How, a Scottish social innovation charity with a passion for solving social issues. Based in Edinburgh and the Lothians, we work with people and communities to develop innovative strategies and services to address social issues both locally and nationally.

Our aim is to support and empower both individuals and organisations to mobilise their assets and realise their true potential. Often, people do not realise that they know how. That’s where we come in, unlocking ideas for a brighter future.

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