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Internal Communications and Engagement Officer

Up to £28965 per annum
Closing date
23 Dec 2023

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PR & Communications
Full Time
Contract Type

Job Details

This is an exciting opportunity for the right person to be involved in shaping the internal communications and engagement service in one of the UK's biggest charities and making a real difference.

RNIB is going through a period of transformation, and it is timely that our internal communication channels and engagement approach are also being reviewed and improved so we can communicate with, and engage, our staff in a coordinated and strategic way. The development of a new Internal Communications and Engagement strategy will be fundamental to achieving this.

The successful candidate will support the delivery and evaluation of the strategy and deliver accessible, insight-driven and impactful internal communications. This role sits within a great, collaborative and supportive team with a huge amount of experience and goodwill.

Who we are looking for

You will have experience in creating impactful and inclusive communications to engage different audiences, including identifying the story in the message, gathering copy, copywriting, editing and proofreading.

You will be a team player, have a collaborative approach and keen to be involved in a variety of projects and tasks. You will have the confidence to develop internal stakeholder relationships to develop content at the appropriate time to enable effective communications planning.

You will have a good understanding of how digital communications can help deliver an internal communications strategy with skills in video and audio production and editing. You will be experienced in using analytics to drive improvements.

This role can be worked on a hybrid or remote basis.

Interviews will take place remotely via MS Teams on Monday 18th December.

In return

We offer a competitive salary, a friendly and supportive team and working environment and a benefits package including:

    26 days holiday per year (plus bank holidays - pro rata), which increase with service Excellent pension schemes
    RNIB Rewards - our employee discounts platform gives you access to offers at over 800 in-store and online retailers In-house training and development opportunities Flexible working pattern and arrangements - each new member of staff will be given a laptop to make working flexibly easy

We actively encourage applicants with lived experience of sight loss to apply for this role.

If you'd like to apply for this great role, please apply online, uploading your CV and cover letter. Submitted CVs without a covering letter will give us limited information to help us shortlist for the role, so please use this opportunity to tell us why you think you would be a great fit for RNIB. Also highlight how you meet the specialist knowledge, skills and experience outlined in point 1 of the Personal Specification in the job description.

If you are having trouble applying online or would like more information, please contact us on .

We're the Royal National Institute of Blind People (RNIB) and we're here for everyone affected by sight loss. Working for us means working for one of the UK's biggest charities, supporting almost two million people living with sight loss in the UK.

RNIB is leading the creation of a world where there are no barriers for people with sight loss. One of our key priorities is to ask people to see sight loss differently, reversing inaccurate perceptions and changing public behaviours so everyone expects equal participation from people with sight loss and the creation of a fully accessible society.

RNIB is committed to equality of opportunity and to promoting and celebrating the diversity of its staff and volunteers. We welcome everyone's contribution and are proud of our status as a Disability Confident Leader. We welcome applications from people with sight loss and talented people from all sections of the community who share our values.


RNIB (the Royal National Institute of Blind People) is a large, national charity offering information, support and advice to two million blind and partially sighted people throughout the UK. Founded in 1868, RNIB has an annual income of more than £114m, over 1,700 employees and 4,800 volunteers. It is headquartered in London.

RNIB’s vision is of a world where people who are blind and partially sighted enjoy the same rights, responsibilities, opportunities and quality of life as people who are fully sighted.

RNIB began life as in 1868 as the British and Foreign Blind Association for Improving the Embossed Literature of the Blind. It was founded by a partially sighted doctor, Thomas Rhodes Armitage. In 1949 the charity received a Royal Charter and, in 1953, changed its name to the Royal National Institute for the Blind. In 2002, RNIB became a membership organisation and changed its name again - to the Royal National Institute of Blind People, rather than for Blind People. Under RNIB’s Royal Charter and Bye-laws, the majority of its trustees must be blind or partially sighted.

One of the charity’s flagship services, Talking Books, began in 1935 and is still very popular. It gives access to 23,000 fiction and non-fiction books for adults and children. Subscribers can receive the books on a CD, USB stick, an app or mp3 format. They can also use RNIB’s digital download service or borrow from 22,000 braille books and 5,000 giant print books.

The charity runs an online shop and has four resource centres which sell accessible products. Products include talking clocks and watches, large button telephones, cookery aids and tactile toys and games.

RNIB’s Helpline has been running since 1997. Callers through the Helpline can reach the charity’s advice and counselling teams. The Advice Service is able to give advice to blind and partially sighted people, carers, friends, relatives and organisations helping people with sight loss. Common issues include eye conditions, registering sight loss, employment, education and benefits.

RNIB’s Counselling Team is a small group of telephone and online counsellors who give people struggling with the onset of sight loss the opportunity to talk about their feelings and gain support. Calls or sessions are not charged.

RNIB has recently decided to amalgamate its 24,000 membership in a new community called RNIB Connect. Membership is free and includes the charity’s 8,000 strong campaigning network and the charity Action for Blind People’s Action Connect online community (Action for Blind People became an associate charity of RNIB in 2009).

RNIB is also an active campaigning charity. It has 8,000 campaign supporters and campaign staff stationed across the UK. Recent campaigns have concerned the new Personal Independence Payments and changes to Attendance Allowance. The charity also undertakes permanent campaigning on transport and retail accessibility and pavement obstructions.

Company info
0303 123 9999
105 Judd Street,

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