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Trainee Benefits Caseworkers

Employer
Citizens Advice Bath
Location
Bath and North East Somerset
Salary
£22,010.58 (trainee)
Closing date
12 Sep 2022

Location: BANES area and/or home working; the role is based at our main office in Bath, but could suit someone working from home, though occasional office attendance will be required
Hours: 37.5
Contract: 30 months, though may be extended, subject to continued funding
Closing Date: September 25th 2022

About Citizens Advice Bath and North East Somerset

Citizens Advice Bath and North East Somerset is an independent local charity providing information and advice to residents of the BANES council area. We aim to empower people to resolve their problems and change their lives for the better.

 

We provide free, independent and confidential advice – whoever you are, whatever the problem. We help people overcome their problems and campaign on big issues when their voices need to be heard. We value diversity, champion equality, and challenge discrimination and harassment.

We’re here for everyone in the Bath and NE Somerset area and we work in partnership with other local services to provide the best possible advice and information to meet the needs of local residents.

About the welfare benefits team

The Macmillan welfare rights service provides advice and information on welfare benefits and entitlements to people affected by MS or cancer living in the Bath & North East Somerset area and/or being treated at the RUH or Dorothy House. We provide free, confidential advice on a range of issues including benefits and income maximisation and assist with any other related issues, such as housing, debt and employment. Our aim is to ensure that people affected by MS or cancer receive the support and help they need.

The team was established 14 years ago and is recognised by Macmillan as being one of their best performing teams in the country.

Role Purpose

To provide, after training, welfare benefits advice to maximise income for clients and their families who are treated at the RUH / supported by Dorothy House who will have cancer, MND, MS and other life shortening conditions.

What we offer our staff

  • 6% employer pension contribution
  • Flexible working arrangements
  • 24-hour access to online wellbeing and mental health support

Closing Date: September 25th 2022

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