Generalist Advisers

Citizens Advice Brighton & Hove
Hove Town Hall, Tisbury Road, Hove
£23,953 per annum (Pro Rata for part time)
Closing date
2 Sep 2022
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Hours: Full and part time hours available

Job outline:

Citizens Advice Brighton & Hove is seeking committed Generalist Advisers to join our expanding Projects Team to support delivery of our specialist advice services. The postholder will be supported to develop in-depth knowledge in key advice areas to deliver high quality casework to a range of clients.

Successful applicants will be on the front line of the response to the cost of living crisis, including tackling fuel poverty,  providing community energy advice, and working with local food banks to support their users. Advisers will need to deliver services in line with funder requirements, maintain our high quality of advice and work with clients to get the best outcomes possible.

This is a learning and development opportunity, so whilst the ideal candidate will have some experience of delivering advice, we will provide a thorough package of training to fully equip the adviser to deliver high quality advice and casework in all relevant areas, as well as an ongoing focus on continual professional development.

We’re here to give advice to everyone, and understand that diversity in  our workforce is the best way of understanding the varying needs of the  city around us, so we welcome applications from all communities. We ask  that all applicants complete an anonymous online survey to help us  understand if we’re succeeding in our aims, and appreciate you taking the  time to complete this. Please complete the equalities survey online here. Appointment to this role will be subject to successful references and a  basic DBS check. 

Application deadline: Friday 2nd September midday

Expected interview date: Thursday 8th September

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