CRM Head of Development and Alumni Relations Systems (DARS)

Head of Development and Alumni Relations Systems (DARS)

Oxford (hybrid working may be an option)

Permanent, Full-time role

We are searching for an experienced database manager to lead systems and data management for fundraising and alumni engagement across the University.

Following an internal restructure, the University Development Office has created this senior role, and three deputies, to lead the CRM function, supporting a growing community of over 500 staff across 79 sites. We are looking for someone who can use their technical expertise to deliver a purposeful and effective systems and data strategy that places business, user and supporter needs at the heart of all decisions. Oxford has recently completed the most successful higher education fundraising campaign in Europe, raising £3.34bn. You will play a critical role in imagining and shaping our next, even more ambitious fundraising effort.

You will have extensive experience of hands-on management of a CRM database that can be translated into a strategic approach to systems, data and teams. Comfortable operating in a complex demanding environment, you will have the ability to juggle priorities, and apply innovative, practical problem-solving skills to challenges.

We can offer you a dynamic, supportive and motivating working environment, where your work’s impact will be seen clearly. University staff benefits include 38 days of paid holiday, generous pension schemes, travel discounts, and a variety of professional development opportunities.

We encourage applications from all sectors of the community, and are especially keen to encourage them from groups that are currently underrepresented at Oxford.