Skip to main content

This job has expired

Complex Caseworker - Energy Advice

Employer
Citizens Advice Brighton & Hove
Location
Hove Town hall, Tisbury Road, Hove
Salary
£23,953 per annum
Closing date
25 Jul 2022

Job share will be considered

Duration: Until March 2023 with possibility of extension, Full-time

Location: Hove Town hall, Tisbury Road, Hove

Job outline:

The project will focus on providing advice and support to vulnerable clients who are low income/financially excluded/in fuel debt, taking a holistic approach in exploring energy, debt and benefits issues.

The postholder will provide one-to-one energy advice as well as consumer advice to groups in line with our funders requirements. They will be on the front line of the city’s response to fuel poverty, and will need to deliver services in accordance with funder requirements, maintain our high quality of advice and make sure clients get the best advice and outcomes available.

The ideal candidate will be a trained/experienced benefits and money adviser and/or have experience of the advice sector, proven through recent employment in an advice delivery role, and have  a broad and creative attitude to client work.

Please see the job pack on our website for more details of what the role requires and the person specification.

We’re here to give advice to everyone, and understand that diversity in  our workforce is the best way of understanding the varying needs of the  city around us, so we welcome applications from all communities. We ask  that all applicants complete an anonymous online survey to help us  understand if we’re succeeding in our aims, and appreciate you taking the  time to complete this.  Appointment to this role will be subject to successful references and a  basic DBS check. 

For more details about this worthwhile and rewarding opportunity and how to apply, please click on the apply button.

Application deadline: Monday 25th July 9am

Expected interview date: Friday 29th July

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert