This job has expired

Director of Programmes

Fine Cell Work
Battersea, London (Greater)
£50,000 - £55,000
Closing date
27 Jul 2022

View more

You need to sign in or create an account to save a job.

Job Details

Fine Cell Work (FCW) is looking for a Director of Programmes with extensive leadership experience and with knowledge working with vulnerable adults to join its Senior Management Team. You will have experience of developing organisational strategy within an SMT and experience in managing teams.  

This role is full time and based in our offices in Battersea, south London. Whilst we offer a supportive and flexible working environment the successful candidate will need to commit to being in the office full time (with occasional working from home). Fine Cell Work will not consider this position being part time and it is not possible to work from home full time.  

FCW is a dynamic and original charity which transforms prisoners’ lives through training them to do high quality, creative work. We work in 32 prisons training and paying men and women to do skilled craftwork in their cells and on sewing and embroidery machines in workshops. The prisoners’ handmade products are sold to public and to designers, artists and heritage organisations, many of whom commission bespoke pieces. Customer demand for these products continues to grow. Demand from prisons is also on the rise. The hand-stitchers earn a third of proceeds from sales and are encouraged to save for their families and themselves after release.

In 2017 the charity opened a textiles workshop, the Clothworkers Studio, in London providing employment support to ex-prisoners. This has been very successful with only a 2% reoffending rate (against a national average of 46%) and with 40% of participants going into work (against a national average of 17%). This extension of our work enabled us to grow by a third, increasing sales of prison-made products by 60% over 2016-19 and increasing the number of prisoners worked with by 60%.

Reports to: Executive Director

Direct Reports: 4

Holiday: 27 days annual leave p.a. plus bank holidays

To apply please submit a covering letter and CV demonstrating how you meet the requirements of the role to

Please Note: application deadline is 5pm on 27 July for interviews on 1 and 2 August 2022.

Core Job Purpose:

To be responsible for:

  • overseeing the delivery and development of Fine Cell Work (FCW) programmes in prisons and the Open the Gates (OTG) post-release programme supporting the programme delivery and production teams ensuring that programmes are being delivered to meet the targeted outcomes for service users
  • ensuring a robust evaluation and monitoring system is delivered and regularly reviewed to inform the development of FCW programmes and the ambitions of the charity
  • as part of the Senior Management team (SMT), advising on programme delivery, production and outcomes, service user involvement and volunteering to inform strategic development and project planning
  • working with the Executive Director, deliver the five-year business plan with a focus on building in-prison production hubs and better outcomes for prisoners and ex-prisoners
  •  working with the programme delivery team to deliver the OTG programme effectively and compassionately signing off risk management plans and ensuring the delivery and effectiveness of the mentoring programme
  • the overarching supervision of communication and work streams between programme delivery and production teams
  • reviewing and upholding safeguarding, including delivery of safeguarding training, and policies and procedures for staff, ex-prisoners and volunteers particularly those supporting OTG and our prison programmes
  • overseeing effective co-ordination, training and support of FCW volunteers across all Fine Cell Work activities

Principal Accountabilities for the Core Job:

      In-prison programmes

Overall oversight and management of prison relationships ensuring that prisons 

  • we are currently working in comply with our Service Level Agreements, prisons where we develop new relationships have effective SLA agreements, and that the safety of volunteers, stitchers, staff and FCW is being maintained.
  • Oversee and monitor the delivery and development of our prisoner training programmes working closely with the Senior Management Team to evaluate and audit productiveness, quality control, training and outcomes to effect positive change.
  • Ensure we are leading in best practice in delivering social enterprise in prison and sharing our learnings with the sector.
  • Responsibility with the Executive Director to deliver FCW’s business plan as we embed our prison programmes further within the prison regime.
  • Post-release programmes
  • Working with the Engagement Support Officer, manage and sign off the risk assessments for OTG recruits working in the hub and circulate risk assessments to staff.
  • Oversight of the move-on strategy for all apprentices on the Open the Gates programme including one-to-one mentoring and the apprentice training workshops
  • With the OTG programmes team, identify and develop strong relationships with probation, community rehabilitation companies and other 3rd sector organisations working with ex-prisoners to promote Open the Gates.
  • Volunteers
  • Oversee the programmes manager delivering volunteer recruitment and engagement with FCW, ensuring good practice is implemented in accordance with our policies, that our legal responsibilities for working with volunteers are met and that our volunteers are well managed and supported.
  • Review and oversee the development and delivery of policies, training and guidance materials for volunteers including oversight of volunteer training and re-training days.
  • Overview
  • As a member of the SMT, hold responsibility for the delivery of outcomes on the business plan with consideration for meeting targets promised to our funders.
  • Responsible for line management, resilience and development of the roles of the programmes manager and the Battersea workshop manager facilitating regular, meaningful communication and peer support for all front-line roles.
  • Responsible for regular review and updating of FCW’s safeguarding including policies, procedures and risk assessment to ensure they are fit for purpose and implemented.
  • Training of new FCW staff to introduce and familiarise them on FCW policies, procedures and safeguarding including preparing them for working with the special requirements for the cohort of service users we work with.
  • Overarching responsibility to ensure the outcomes of the Open College Network (OCN) accredited training meets both targets and funding requirements for cell groups and workshops and that new modules are developed, registered and implemented as required
  • Such other duties as are required by the charity from time to time
  • The following knowledge and skills have been identified for the role:
  •        Essential knowledge and experience:
  • Extensive management experience working either with or as a member of the SMT
  • Experience on working in vulnerable adults
  • Experience of working with volunteers
  • Experience in influencing and negotiating with a variety of different stakeholders, including the ability to facilitate service-user engagement
  • Experience of in-service development, stakeholder analysis and business planning
  • Experience of managing, evaluating and delivering incremental improvements to existing programmes
  • Project management experience
  • Experience with managing and reviewing risk
  •       Essential skills:
  • The ability to act as ambassador and role model
  • Excellent written and verbal communication skills
  • Ability to both work as part of a team and the confidence and charisma to lead, engage and motivate a team
  • The ability to prioritise a varied workload and work to deadlines
  • Be both numerate and competent using Microsoft Office and Excel
  • Willingness to travel occasionally throughout England in the performance of the role
  •       Desirable knowledge, skills and experience:                      ;
  • Experience on working in prisons, knowledge of the criminal justice system
  • Experience with writing, implementing and reviewing safeguarding policies and procedures
  • Excellent IT skills
  • Experience with CRM databases, particularly Salesforce
  • Experience with training volunteers and stakeholders including developing and/or delivering training materials
  • Understanding of current criminal justice policy
  • Knowledge and/or interest in embroidery, textiles and/or sewing
  • Experience of working as a volunteer
  • Already holds prison security clearance

Personal qualities:

  • Leadership qualities to manage, inspire and motivate a team
  • Personable, self-motivated and dynamic
  • Confident and able to demonstrate a high level of initiative and autonomy
  • Able to see and capitalise on opportunities
  • Able to work with an experienced and established team
  • Authoritative, calm, flexible and adaptable
  • Able to deal with ambiguous/challenging situations and practice patience
  • Strong personal commitment to prisoner rehabilitation
  • Commitment to aims and ethos of Fine Cell Work


FINE CELL WORK is a charity and social enterprise with a unique mission – we train and pay prisoners to do exquisite needlework to create beautiful products for sale to support their rehabilitation. Our aim is for our stitchers to finish their sentences with work skills, money earned and saved, and the self-belief to stop offending.

Why we do what we do

Fine Cell Work’s programmes change lives and attitudes within prison. It has been demonstrated that prisoners who attend vocational training and are employed in prison are more likely to secure employment shortly after release. This has an impact on the reoffending rate. In addition to the positive impact a reduction in reoffending has on wider society by preventing further crimes and saving the taxpayer, the prisoners themselves report that the making of high-quality needlework boosts their self-worth, instils self-discipline, and fosters hope.

How we do it

Fine Cell Work has created the largest workforce of hand-embroiderers in Europe. Products made in prison are developed in collaboration with leading designers and then sold to the public, designers, retailers and museums. Our stitchers are usually supported by volunteers, who visit prison fortnightly to teach needlework. The prisoners can progress their skills by volunteering as class co-ordinators and peer mentors and completing accredited stitching courses.

Find Us
020 7931 9998
190 - 192 Queenstown Road
United Kingdom
You need to sign in or create an account to save a job.

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert