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Head of People and Facilities

Comic Relief
London SE1 7TP
£60,856 - £66,878
Closing date
4 Jul 2022
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Job Details

Head of People and Facilities

£60,856 - £66,878

Our offices are in London, and we are a hybrid working organisation


Purpose of job:

The Head of People and Facilities is responsible for leading, delivering and supporting the People and Culture strategy of Comic Relief. This will be achieved through innovation, design and delivery of human resource process and activity that empowers Comic Relief staff to deliver the organisation’s vision and mission.

This position provides strategic and operational expertise to the CEO, Executive Directors and senior management while leading and coaching a dynamic HR team. As a key member of the senior team you will lead the organisation in employee relations, performance and talent management, organisational design and development, engagement, reward and recognition, HR Systems, change management and reporting.

The postholder is also responsible for overseeing facilities management and travel management.

Key responsibilities:

Strategic HR Leadership

  • Partnering with leadership and management to develop effective people solutions that help achieve strategic business objectives and contribute to a positive culture while enabling employees to build their capabilities.
  • Providing timely, expert advice to the Executive Team, CEO and The Board of Trustees
  • Driving the people aspects of the organisational strategy, delivering strategic workforce planning and cross-organisational initiatives to maximise business performance, efficiency and consistency.
  • As a member of the Senior Management Team, Provide Comic Relief with visible and responsive operational leadership and ensure shared understanding and knowledge between all departments and teams.
  • Working in partnership with the Equality, Diversity and Inclusion Manager to drive forward the EDI strategy, particularly with regards to building an inclusive culture and increase the diversity of Comic Relief.

Management of the HR function

  • Responsible for providing day to day line management, oversight and support to the People Team, providing coaching and guidance to increase capacity and confidence
  • Leading all employee relations activity and communications, achieving positive outcomes for the organisation.
  • Overseeing the production of monthly and quarterly management information; supporting the HR Business Partner (HRBP) to conduct analysis and create insights to support the organisation in implementing strategies to address themes which support business needs.
  • Ensuring Comic Relief’s People policies and practices are inclusive and equitable, creating a safe, welcoming and supportive environment for all staff.
  • Management of sensitive or senior-level employee relations cases – acting as escalation point for HRBPs seeking advice on their own complex cases.


  • Responsible for responding to new working practices and understand the impact on working spaces and the workforce wellbeing.
  • Oversight of the management of the office space and working environment (and remote working environments, as much as is possible), including security, maintenance, refurbishments, renovations, space and resource allocation and management of 3rd party contractors.
  • Ensuring the delivery of a professional facilities service, to include reception, reactive buildings and grounds maintenance, office supplies and consumables, security and related office services.
  • Oversight of all aspects of travel relating to organisational duty of care, risk, safety, security, authenticity, cost effectiveness, and tackling climate change.

People Management

  • Proactively undertake business planning, prioritise activities and set clear and realistic objectives based on existing capacity and expertise, in order to manage workloads and maintain high engagement and wellbeing.
  • Provide balanced, constructive feedback and undertake effective performance management and appraisal to embed accountability and continuous quality improvement
  • Supporting the professional development and growth of staff, completing and reviewing personal development plans, and ensuring compliance with mandatory training
  • Maintain regular two-way communication and dialogue with staff, ensuring information is cascaded and escalated as needed.
  • Adhere to Comic Relief’s Management Standards and ensure adherence to Comic Relief policies and behaviour standards by team members.

Person specification

Essential criteria

  • CIPD qualified / Relevant People Management qualification.
  • Proven experience at a senior level of leading and inspiring a successful HR team.
  • Experience of developing and embedding people‐focused strategies to deliver commercial and other business objectives.
  • Proven capability of operating as a trusted advisor to senior leadership.
  • Effective relationship builder with strong stakeholder management skills.
  • Demonstrable ability to interrogate and utilise management information to identify trends, produce quantitative and narrative reports, and report against KPIs and deliverables.
  • A strategic and innovative thinker who can translate strategy into operational goals and project plans.
  • Skilled and adaptable communicator, able to flex style between coach, advisor, manager and challenger.
  • Influential with the gravitas to effectively help shape the organisation.
  • Resilient, determined to positively overcome barriers.

Desirable criteria

  • Experience in an HR role in a charity setting.
  • An understanding of facilities management and health and safety legislation.
  • Proven ability to build and manage budgets effectively.
  • Experience of leading organisations, senior managers and teams through organisational change.

Perks and benefits

  • Flexible working hours
  • Work from home option
  • Wellness programs
  • Employee Assistance Programme
  • Enhanced maternity and paternity leave
  • Paid emergency leave
  • Sabbatical Opportunities
  • Professional development
  • Mentoring/coaching
  • Paid volunteer days
  • Payroll giving
  • Team social events
  • Extracurricular clubs
  • Cycle to work scheme

To apply please visit our website and apply online.

Closing: 12:00pm, 04th July 2022 BST


Inclusivity at Comic Relief

We recognise diversity and inclusion are a source of strength in achieving our mission. We therefore welcome everyone, trusting what makes us different brings creativity, styles and experiences to help us collectively do our best work. That’s regardless of your gender, ethnicity, age, disability, religion, sexual orientation, and cultural identity. We especially welcome those from under-represented groups in modern grant-making and fundraising. We are on a journey, but if you join our team you will be part of a community that is committed to creating a diverse and inclusive environment where we want you to:

  • Be valued for being yourself
  • Do your best work, and be supported to break down barriers so you can succeed
  • Be heard, respected, and treated as an equal, whatever your level, experience or background
  • Be part of a team that is committed to making this happen – with our colleagues, partners, and contributors.

Comic Relief is committed to preventing and protecting all people from harm in their interactions with us. We expect all those that act in our name to uphold our approach to doing no harm.


Our mission, thanks to our comedy heritage and the fantastic relationship we enjoy with the BBC, is 'positive change through the power of entertainment'.

And our biggest tool, in trying to achieve these two goals, is the ability to inspire people across the whole country especially those who don’t normally do charity - to do charity.

As the world has changed and become more complex over the last two decades, so Comic Relief has had to adapt and change too but the fundamentals remain the same - a just world free from poverty. In trying to achieve that vision we make this promise to the people who make those efforts possible - our supporters:

"In order to run itself in a professional and effective way Comic Relief incurs necessary costs. Raising funds, making grants and organisational overheads cost real money.

Despite these costs, Comic Relief is still able to promise that for every pound the charity gets directly from the public, a pound goes to help transform the lives of people living with poverty and social injustice. If Sport Relief raises £20 million, Comic Relief will spend at least £20 million doing just that.

It can make this promise because its operating budget is covered in cash or in kind from all types of supporters like corporate sponsors and donors, suppliers, generous individuals and government (including Gift Aid) as well as from investment income and interest"


Comic Relief is obviously a charity - but it's also a business too.

The money we raise is allocated to a wide range of grants and social investments aimed at delivering real and long-lasting change to the poorest, most vulnerable people at home and across the world; as well as informing the public and young people in particular about global citizenship and the underlying causes of extreme poverty.

That money comes in from a number of different sources. Traditional charitable fundraising obviously plays a vital role. The public contribute to Comic Relief's annual campaigns by raising money through sponsorship and by making donations online, by post, by telephone and through major banks and building societies. This support, from almost the very day Comic Relief was formed, has been both humbling and inspirational.

On the business side of things, Comic Relief works with key corporate partners to produce products and promotions that are profitable. The clearest example of this is the Red Nose that is the emblem of Red Nose Day.

Where possible these products tie-in with the charity's commitment to delivering benefits to poor farmers and producers. The Red Nose Day 2007 T-shirt for instance was made with fair trade cotton from Mali, Cameroon and Senegal and there will be a fair trade Maraba Bourbon coffee grown in Rwanda, a country to which Comic Relief has had a clear commitment since the appalling genocide of 1994.

Another way Comic Relief raises funds is via the creativity made available to the charity. Comedians from time to time offer access to key brands like Little Britain for commercial exploitation. The charity also develops and owns key sub-brands like Robbie the Reindeer and Monkey, both of which deliver a revenue too.

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