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Business Development and Strategy Manager

London, with flexibility to work remotely
£38,000 per annum
Closing date
30 Jun 2022
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Job Description

The business development and strategy manager has a remit to work across the whole organisation, supporting the Director of Strategy in the development of SSAFA’s strategic outputs.

The role holder will support the delivery of a range of work relating to governance, beneficiary engagement and new ways of working, by independently engaging with key stakeholders including Trustees. Key outputs will include the planning of strategic change and transformation work across the organisation, revising key governance documents, the development of a beneficiary engagement strategy, refreshing the extant business performance and management reports following the launch of the 2022 Strategy and more.

About the team

Working in parallel with the impact and evaluation manager, our strategy team plays a critical central role in the development of SSAFA’s future.  In the past 12 months the team has developed the new five year strategy, led a governance review of Trustee recruitment, coordinated and supported the review of SSAFA’s future financial sustainability amongst other things.

We work collegiately and supportively of our colleagues, we are curious about new thinking and innovation, we look for ways to make things work and take people with us in our thinking – we are diplomatic and emotionally intelligent in our negotiations.  We form a critical pillar that delivers change and transformation within the organisation.

About you

This role requires a proactive approach to challenge, agility to pivot and switch between projects and tasks with excellent research skills. Effective communication skills alongside interpersonal skills are key to engaging with a wide range of individuals at differing seniority. It is also vital that you have demonstrable experience of analysing and interpreting data to make informed recommendations.

Experience of change management and delivering transformation is highly desirable.  A knowledge of charity governance would be helpful and previous project management experience would be advantageous.


SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. Last year our teams of volunteers and employees helped more than 79,000 people in need, from Second World War veterans to those who have served in more recent conflicts or are still currently serving, and their families.

SSAFA understands that behind every uniform is a person. We are here for that person – any time they need us, in any way they need us, for as long as they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Further information about the role

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

If you need any adjustments to support you with the application process, please contact

Closing date: Midnight on 3 July. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: 13 July 2022

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