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Chief Operating Officer

YMCA Bournemouth
Bournemouth, Dorset
50000 - 60000 depending on experience
Closing date
25 Jun 2022

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Chief Operating Officer

It’s fun to work at the YMCA!

Working at YMCA Bournemouth is an opportunity to be a part of a global organisation working at a local community level. We are purpose driven and forward-thinking. People choose to work for us because they want to make a difference in the lives of people, especially vulnerable adults, children, young people, and families; they want to work in an environment that will support them to do so.  Motivated by our Christian root; we work to see love, joy, peace, patience, kindness, goodness, gentleness, faithfulness and integrity in their lives and communities.

An exciting opportunity has arisen for a Chief Operations Officer who is passionate about Christian charitable work, helping communities, supporting people and relationship building.  We are looking for someone who loves to work with teams, who plans well, can think on their feet, is conscious about balancing between strength of leadership and being considerate of their colleagues, has a high level of integrity and works with an aim of bringing people together.  The COO is responsible for the success of the operations of the Association by ensuring relevance to the community, the accomplishment of Bournemouth YMCA’s aims and mission, and the accountability of Bournemouth YMCA to its diverse partners and stakeholders. The COO will ensure that the day to day activities of the Association are managed and promoted effectively within the policies and objectives specified and/or approved by the Board of Directors. Working together with and reporting to the Chief Executive Officer, the COO will take responsibility for management and administration, community relations and general management aspects of the association.  They will work closely with Heads of Operational Departments in support of their objectives and outcomes.

The role has a statutory, occupational requirement to ensure the safety and welfare of all children and adults using our services. The post holder will take responsibility for ensuring safeguarding is a priority and follow both YMCA safeguarding policy and Local Authority statutory guidance.

For a full job description and person specification please check careers on YMCA Bournemouth website.

The available vacancy is 40 hours a week.

YMCA Grade 7 : Salary – £50000 – £60000 - level on scale according to qualifications and experience.

Please note: we do accept CV’s, if chosen for an interview, you will be asked to fill in an application form

The closing date for applications and shortlisting will be Friday 20th June 2022.

If you have not heard from YMCA within 3 weeks of the closing date, please assume that you have been unsuccessful.

 YMCA Bournemouth undertakes to pay all staff aged 21 and over at least the National Living Wage. Employment will be subject to satisfactory references, Right to Work checks and a Disclosure and Barring Service Check.



Management and administration

  • To be responsible for meeting local business leaders and working with them to create new opportunities for the Association in the areas of Housing and Support, Youth Work and Family and Relationship Services, Leisure and Wellbeing.
  • To take the lead in liaison and networking with Local Government, Trade and Charitable Associations and other such stakeholders and partners involved with the work of the Association’s Operational Departments.
  • To manage the Association’s Housing and Support, Family and Relationship Services, Youth Work and Leisure and Wellbeing and to oversee the management of these departments on the day-to-day operations, ensuring a smoothly functioning, efficient organisation.
  • To lead in the negotiation of new service contracts and to engage in the strategic development of new partnership work.
  • To provide regular business reports to the Executive Director and Board of Directors.
  • To work closely with Heads of Operational Departments in support of their objectives and outcomes. 
  • To be responsible for engagement and ongoing management of the Association’s volunteers.
  • To be responsible for the security and operating functionality of each of the Association’s buildings.
  • To ensure compliance with the Health & Safety at Work Act and other legislation as appropriate.
  • To be responsible for ensuring that the Association’s policies and procedures are reviewed on a regular basis, monitored and enforced.
  • To be responsible for the leadership, management and strategic development of the Association’s Programmes.
  • To be responsible for the sound financial management of all Programmes, including the setting of budgets.
  • To formulate and regularly review the Association’s Strategic Plan as relates to Programmes work and ensure that the Board is able to monitor annual plans and targets through regular reporting.
  • In partnership with the Head of each Department, develop and maintain an on-going five-year business plan and ensure that this is regularly updated in consultation with the CEO and staff team.
  • To assure programme quality, compliance and organisational stability through development and implementation of standards and controls, systems and procedures, and regular evaluation.
  • To assist in leading the senior management team and ensure that all work undertaken is directed at achieving the Aims and Purposes of the Association.
  • To assure a work environment that recruits, retains and supports quality staff and volunteers by ensuring suitable process for selecting, development, motivation and evaluating staff and volunteers.
  • In partnership with the Heads of each Department, recommend staffing structures to the Executive Director, ensuring appropriate salary structures are developed and maintained, and specifying accountabilities for management personnel, which are regularly evaluated.
  • To work in partnership with each Head of Department to plan and control all financial aspects of the work of the departments under his / her remit.
  • To promote programmes and services that are produced in a cost-effective manner, employing economy whilst maintaining a high level of quality.

Community relations

  • To promote the interests of the Association within the community, and to network as appropriate with voluntary and statutory organisations, with a view to developing strong YMCA links and a positive Christian image.
  • To facilitate the integration of Bournemouth YMCA into the fabric of the local community by using working closely with the Business Development Manager to provide effective marketing and communications activities.
  • To act as advocate, within public and private sectors, for issues relevant to Bournemouth YMCA, its services and programmes.
  • To promote the interests of the Association within the regional, national and international YMCA Movement.
  • To ensure attendance wherever possible, and providing it does not adversely affect the efficient management of the Association, at YMCA National and Regional meetings and events in order to promote the contribution of the Association in the wider work of the Movement.
  • To initiate, develop and maintain cooperative relationships with key legislators, regulatory agencies and stakeholders. 


  • To ensure that line-managed staff fulfil their responsibilities and carry out the duties assigned to them as detailed in their job descriptions.
  • To ensure that the legal and statutory requirements affecting the work of the Association are complied with in all respects.
  • To be responsible for developing the work of the Association ensuring that appropriate Business plans are prepared for the Board’s consideration.
  • To ensure that line-managed staff undertake appropriate in-service training to help them achieve the purpose of their respective responsibilities.
  • To ensure that the work, training and career development of managed employees are reviewed annually.

In addition to the job set out in this job description the employee may, from time to time, be required to undertake additional or other duties as necessary within his or her capabilities and status to meet the needs of YMCA Bournemouth.

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