Service Manager - Cornwall Community Service

£25,690.03 to £28,879.59 per annum
Cornwall

This is a temporary/fixed term contract, 35hrs vacancy that will close in 17 days at 23:59 BST.

Your role

We have an exciting opportunity for a Service Manager to join our established and friendly Cornwall Community Service team

If you, would you like to work for a leading mental health charity in a rewarding role where you will really make a difference, then join us here at Rethink Mental Illness.

Your role will be a field based position where you will work flexibly whilst covering the geographical area of Cornwall. You will work full time, 35 hours per week on a 12 month fixed term contract with a salary of £25,690.03 to £28,879.59 per annum.

Our Community Service is based in Cornwall and covers a large area across the county.

We provide a service unique for those with a long and enduring mental illness. We promote independence and wellbeing and support those to achieve their goals from a strengths-based approach. We work 1:1 with clients, Group work and with other organisations to promote equality and diversity across the Cornwall area.

What you will be doing

As a Service Manager, you will:

- Lead and develop teams to deliver forward thinking, recovery orientated and high-quality services that meet the needs of individuals and commissioners
- Ensure that effective two-way communications are in place and teams are kept fully informed of national and local developments
- Ensure that the tools of person-centred recovery planning (ISSP) are embedded into local practice and that all staff are utilising RIS (Rethink Information System) correctly to record support activities
- Drive compliance with all policies and regulatory requirements; whilst striving to achieve the best possible outcomes and internal/external recognition of quality
- Ensure all staff are supported and developed through on the job coaching, individual supervision, group supervision and appraisals, identifying and promptly addressing learning and development needs
- Process and authorise staff additional payments, invoices, petty cash, travel bookings, etc in accordance with financial procedures and delegated authorities
- Ensure that services are accessible and meet the needs of service users from a diverse range of backgrounds and are representative of the needs of local communities

What we are looking for:

You’ll have the essentials covered:

- Experience of managing a service in a health or social care setting, including managing & supporting a staff team and volunteers
- Experience of dealing with and reporting incidents, accidents and/or near misses and safeguarding reporting
ability to assess, plan and monitor support to achieve & evidence recovery and service outcomes
- Experience of leading and managing a dispersed team across multiple sites, including recruiting and managing performance
- Significant knowledge and understanding of the needs of people with mental illness and I am familiar with best practice developments
- Ability to effectively managing budgets
- NVQ 3 / QCF Diploma in Health & Social Care related subject

You may also have:

- Lived experience

The Recruitment Advisor looking after this role is Sylwia Kraska-Pakulska. If you have any questions about the position, please feel free to drop her an email.

Who are we?

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”

We welcome applications from everyone, applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer/Questioning (LGBTQ), people with a disability, or those from Black, Asian and Minority Ethnic (BAME) backgrounds are actively encouraged to apply. We are proud to have also been awarded Disability Confident employer status. We have an ambition of becoming an anti-racist organisation and we recognise there is more to do in ensuring our recruitment is fair and inclusive, which is why we are recruiting new roles in helping us to achieve this.

So, if you’re seeking your next challenge as a Service Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Other organisations may call this role Community Services Manager, Social Care Manager, Social Care Team Leader, Health Services Manager, or Healthcare Manager.