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Membership Acquisition and Retention Manager

Kent Wildlife Trust
Maidstone, Kent
Up to £32,000 PA commensurate with experience
Closing date
16 Jun 2022

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Fundraising, Corporate Fundraising, Legacies Fundraising
Environment / Conservation
Full Time
Contract Type
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Job Details

Job Title: Membership Acquisition and Retention Manager

Closing Date: Friday 24th June 2022 recruitment will close once a successful appointment has been made

Job Type: Full Time, Permanent

Interview Date: Interviews will be scheduled flexibly in collaboration with applicants

Salary: Up to £32,000 commensurate with experience

Based at Tyland Barn, Maidstone with the opportunity for home working

Globally and nationally wildlife is in steep decline. We appear to be reaching critical tipping points around the loss of biodiversity as well as around climate change, both being interlinked. Human society cannot prosper without wildlife and healthy ecosystems.

Kent’s wildlife needs to be restored to much higher levels. We can no longer allow common things to become rare. We can only do this by restoring large-scale habitat from degraded land. Doing this will contribute to solving global problems. But we won’t be able to do this unless we publicly aspire to a higher level of impact and show that we can deliver this.

The Job: This decade is critical for our planet - we have to, and can, take action! As Membership Acquisition and Retention Manager you will play an important role in our Fundraising and Communication team significantly impacting our work to protect and restore Kents Wildlife. and. The post holder (working closely with the Head of Fundraising and Membership) will be responsible for leading on our membership strategy to ensure the long-term financial security of Kent Wildlife Trust. Through increase membership acquisition, supporter retention and increased gift value. This is a post which will use to the full a broad mixture of skills built on wide, hands-on experience of membership and donor stewardship.

You: The qualities of the individual appointed to the post will play a large part in determining the nature of the job. The successful candidate will demonstrate a membership background and understanding of donor acquisition and retention. We are looking for someone with excellent communication and organisational skills, who is process driven, methodical and has good attention to detail. You will have experience in CRM systems, Gift Aid, BACs and GDPR.

We welcome applications from experienced individuals who have a proactive approach to creating solutions to achieve targets and is a confident decision maker. You will have experience in database management and the in use of data segmentation and analysis to inform direct marketing.

We’re looking for a confident, positive self-starter, who is good at looking for solutions, a great-people person and brilliant planner.

 Kent Wildlife Trust is the leading wildlife charity for Kent and Medway, supported by its members and staffed by committed professionals. Join our team and help us create a Wilder Kent! In return we will inspire you, listen to you, value you, treat you equally and fairly, look after your health and wellbeing and encourage flexibility from day one, enabling you to draw on these benefits to be a better, happier and more productive you.

Contact details: For an application pack please visit our website:

The Kent Wildlife Trust Group is Wild About Inclusion. To us, this means inspiring, empowering and engaging people from all backgrounds, cultures, identities and abilities, to change the natural world for the better. It also means cultivating inclusive workspaces that are free from discrimination, where differences are celebrated, everyone can be themselves and flourish, just like nature!


Kent Wildlife Trust (KWT) is a flexible employer that aims to be class-leading in the environment sector in the southeast. It is one of the largest of the 46 Wildlife Trusts, which together make up The Wildlife Trusts Partnership.  We are supported by our 32,000 members, and have the simple ambition of enabling the recovery of Kent’s wildlife.  To this end, we own or manage over 80 nature reserves covering over 9,000 acres; we campaign and lobby politicians, decision makers and landowners to ensure site protection and good habitat management; and we run a full programme of education work with schools, colleges and adult groups.  The Trust also has three Visitor Centres. We also have two income generating subsidiaries (an ecological consultancy and a trading arm). Together with the charity these make up the KWT Group.

The Trust operates from its headquarters at Tyland Barn, just north of Maidstone.  It is composed of over 100 professional and support staff who work within teams including Estates, Conservation Delivery & Partnership, Conservation Policy & Evidence, People Engagement, Marketing and Fundraising, Finance and Support Services.

Visit our websites to see the range of our services and activities; 

Find Us
01622 662 012
Tyland Barn
ME14 3BD
United Kingdom
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