Debt Relief Order (DRO) Client Engagement Officer

Employer
Citizens Advice County Durham
Location
Home working until further notice, although some office attendance may be required (DH1 5GH)
Salary
£19,936 per annum
Closing date
10 Jun 2022
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Duration: Fixed term until January 31st 2023 (with possibility of extension subject to continuation of funding)

We are excited to announce that we are currently seeking to recruit a Client Engagement Officer to join our thriving charity within County Durham. This is an excellent opportunity to join one of the UK’s leading charities. We pride ourselves on being non-judgemental and impartial. You will be part of our amazing team based in our Debt Relief Order Unit, who are committed to providing support to clients within our community, and across England and Wales.

Context of role

To provide engagement support to clients to support them to finalise their application for a Debt Relief Order. This may include sourcing opportunities from charitable grants for the payment of the DRO Fee, or alternatively understanding the reasons for disengagement to support clients to achieve their desired debt solution.

What we offer: There’s lots! Including: a competitive salary, pension scheme, 25 days holiday, excellent training and development opportunities and much more!

Closing date for applications: 10th June 2022

Proposed date for interview: w/c 13th June 2022

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