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Welfare Benefits Advisor - Adults

London, SW6
£25,000 - £28,000 per annum
Closing date
13 Jun 2022
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Welfare Benefits Advisor - Adults
Salary: £25k to £28k dependent on experience
Hours: 37.5 hours a week
Place of work: Lillie Road, London SW6
Contract period: Permanent
Accountable to: Welfare Benefits Team Leader

The Organisation

This charity was founded in 1979 and is one of London’s leading Deaf and Disabled People’s Organisations. As they believe in the social model of disability, their values and principles embrace inclusive and accessible ways of working both internally and in all of their activities, seek the participation and contribution of their members, and encourage and respect diversity.

They are a medium sized charity with a Board of Trustees (at least 75% is disabled trustees), 25 staff and a strong ad hoc staff and volunteer base including many with direct experience of disability - all of whom are passionate about removing the barriers that disabled people face.

The charity provides five key services. These are: Youth, Employment, Welfare Benefits and Independent Living.

The Welfare Benefits Service

The Welfare Benefits Service provides free independent advice and assistance to all disabled residents and their carers who live and work in Hammersmith and Fulham borough. The service is for all ages, including parents and carers of disabled children.

The service provide free advice and assistance, up to and including Tribunal level, on all Department for Work & Pensions (DWP) benefits, Tax Credits, and some local authority benefits.

Welfare Benefits Advisor will

  • Provide high quality Welfare Benefits advice and casework and, as appropriate, representation at the 1st Tier Tribunals for disabled individuals of the London Borough of Hammersmith and Fulham.
  • Write Mandatory Reconsideration requests and in a limited number of cases, write appeal submissions.
  • Undertake direct welfare advice and casework.
  • Maintain appropriate records of work undertaken using an appropriate electronic Welfare Benefits Recording and Information System via the organisation's Charity Log, and through the use of Excel
  • Gather information to monitor and evaluate the service.
  • Assist with funding applications / tender bids by providing basic factual information to Fund Raising Manager/CEO/Managers to enable them to apply for funding and also enable them to write funding/tender applications.
  • Contribute to Welfare Benefits related publicity material, social media, reports for the Board of Trustees and other stakeholders and other documents as required.

This post requires travel to different locations, e.g. for home visits.

For all work:

  • Work in a person-centred way
  • Produce agreed regular monitoring and progress reports
  • Comply with the charity's agreed policies and procedures.
  • Participate in the wider development of the service and contribute to service improvement as required.
  • Be computer literate and administratively self-supporting.
  • Undertake any other reasonable duties as identified by the line manager.

If you share this charity's passion, and believe that you can make a valuable contribution, then you should consider applying.

Deadline for receipt of applications; 12noon Thursday 16th June 2022
Interviews; Thursday 23rd June 2022 at the charity's Offices in SW6


To find out more information, please click the apply button. You will be taken to a simple CHM Recruit form and then redirected to complete your application for this position.

This charity prides itself on being an accessible and equal opportunity employer.

No agencies please.

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