Support and Outreach Programme Manager

Employer
The Aplastic Anaemia Trust
Location
Homeworking
Salary
25,000 - 28,000
Closing date
28 May 2022

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Are you enthusiastic and highly organised with an understanding of support and outreach work? We are looking for a collaborative, driven and problem solving candidate to design and lead our core support projects and improve the way we make life better for people affected by aplastic anaemia.  

This is a fantastic opportunity to join a high performing team within The AAT. Our team is small, but mighty. Our current S&O team is made up of two part-time support and outreach workers who have lived experience of aplastic anaemia. Lived experience is hugely important to us but is not an essential criterion for this role.  

This new role has been created to bring the process, structure and programme-oriented approach to our successful range of support services. You will be helping to give people living with aplastic anaemia access to better information, better networks and better ways to advocate for themselves. 

This opportunity is for a 12-month fixed term contract, starting immediately. You will work 20 hours a week during core working hours, your working hours can be arranged flexibly to suit you. 

What you’ll do 

The programme manager will be responsible for: 

  • Project management and oversight: This is the primary element of the role. You will hold the core responsibility for project management, project governance, reporting, scoping, monitoring, evaluation and evidence collection.  

  • Project delivery: Support the community/patient experts in our S&O team in delivering the projects in our annual plan. These projects are designed to improve the quality of our support offering and the experience that people with aplastic anaemia have within the healthcare system.  

  • New project identification and design: Support our team in developing their bright ideas or identified areas of need into deliverable and measurable projects, which support our strategy. 

  • Systems improvement: You will provide ideas to improve the way we work, bringing a creativity and enthusiasm for process improvement and change. 

Exciting projects you will be leading on over the next year include: 

  • Developing our peer support offering for fathers of children affected by aplastic anaemia 

  • Overhaul and consolidation of our Patient Information booklets for adult patients, in collaboration with our Head of Communications & Fundraising 

  • Bringing back more face-to-face support, as pandemic restrictions ease 

  • A sepsis symptoms awareness campaign, to reach members of our community who are in treatment. 

  • Helping create a more joined up experience for our community, who are often both receiving support and fundraising for us, by collaborating across teams. For example, expanding our support and signposting offering for people who have been bereaved, in collaboration with the fundraising team’s improvement of our In Memory and legacy donation support.

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