Communications Manager
- Employer
- Frank Water
- Location
- Bristol
- Salary
- Job grading/salary scale: 4 (£27,648 - £32,000, PA/PR)
- Closing date
- 21 May 2022
View more
- Function
- PR & Communications
- Sector
- Community
- Hours
- Part Time
- Contract Type
- Permanent
Job Details
Communications Manager
Job grading/salary scale: 4 (£27,648 - £32,000, PA/PR)
Hours of work: 28-35 hours per week/4-5 days per week
Reporting to: Head of Operations and Fundraising
Managing: Digital Marketing Assistant
Home based with expectations of working from the central Bristol office at least one day per week
Purpose:
Frank Water is an international development charity and wholly owned trading subsidiary, working domestically in the UK as well as overseas in India and Nepal, with a vision of a future where everyone, everywhere has access to resilient water resources for generations to come.
Frank Water is now seeking to appoint a new Communications Manager to a permanent contract, joining a small, passionate team.
This role will report to the Head of Operations and Fundraising and will work closely with the whole Frank Water team in the UK and overseas.
It is essential you have a passion for our cause and a desire to develop an understanding of all aspects of our work, with the ability to travel throughout the UK and, on occasion, to our projects overseas, as required.
Strategic responsibilities
- Develop and implement a written communications strategy that supports Frank Water’s overall organisational objectives
- Analyse and report on all aspects of communications to key stakeholders
- Develop key messages, lead on creating and maintaining appropriate and consistent language and terminology across all media
- Develop the charity brand, creating powerful narratives and messaging that captures hearts and minds of supporters and stakeholders and clearly communicates our mission and impact
Core communications responsibilities
- Maintain and develop the Frank Water website to reflect the organisational structure of Charity and CIC, succinctly explain our ground-breaking programmes both overseas and in the UK, demonstrate our innovative approach, increase online donations and sales and ensure the user experience is smooth and effective
- Manage website agency to ensure edits and improvements are delivered quickly and to a high standard
- Manage and expand Frank Water’s social media presence and produce regular analysis detailing social media activity to share with staff
- Develop Frank Water’s thought leadership strategy, placing Frank Water CEO and other key members of the team in appropriate media where their voices will be heard by the people we want to engage with
- Increase the organisation’s profile across media by developing relationships with target media representatives
- Write press releases, respond to media requests, and keep a record of all mentions
- Act as a spokesperson for the charity and CIC
- Lead on copywriting and production of marketing materials and key publications
- Deliver monthly e-newsletters
- Produce creative, on-brand communications materials for everyday use
- Manage and maintain the value and integrity of the Frank Water brand as used by our partners and our own team to ensure consistency across all internal and external communications
- Manage Digital Marketing Assistant to achieve agreed objectives
- Work with Head of Fundraising and Operations and Head of Programmes and Funding to improve internal communications to ensure all staff, volunteers and supporters are better engaged in the Frank Water story, its work and impact
- Provide structured training to staff on branding and ensure staff are well briefed on key communications issues
- Prepare and monitor the annual communications budget
Fundraising
- Support Fundraising function with content and final materials (digital and print) for each income stream
- Continue to develop and implement the adoption journey to ensure all Frank Water supporters are given opportunities for progressing and expanding their relationship with the organisation
- With support from the Digital Marketing Assistant, source and develop a bank of stories, images, quotes and testimonials for use across everyday communications as well as for specific appeals and events
- Providing channels for PR/communications opportunities which raise our partners’ profile and nurture positive relationships by celebrating our partnerships publicly
Social Enterprise
- Support Frank Water CIC with design and print - this includes producing promotional and PoS materials (print, video, digital) for CIC partners - stockists, festivals, refill service customers
Key Skills & Abilities
- The ability to think creatively
- Excellent presentation, oral and written communication skills
- Being an excellent team player who can work on your own initiative to plan and manage your workload
- Close attention to detail in every area of your work
- Demonstrable teamwork and organisational skills
- The ability to develop strong relationships both internally and externally
- Willingness and ability to work within a small organisation with a small and part-time staff team operating from an open-plan office environment
Experience & Requirements
- Experience in preparing communications and translating programmatic/technical documents into clear, understandable language
- Comfortable using communication programmes (Adobe/Canva/eNewsletter creation)
- Experience managing social media and a brand’s online and offline media presence
- Passion for Frank Water’s cause and desire to develop an understanding of all aspects of our work
- Flexible and willing to undertake occasional travel in the UK and overseas, when necessary
- Experience of developing a communications strategy
- Experience of working in the charity sector
If you feel you have the interest and skills to successfully undertake this role, then we want
to hear from you.
The closing date for this role is 9am on Monday 23rd May 2022.
Other organisations may call this role Marketing Communications Manager, Engagement and Communications Manager, Internal Comms Manager, or Communications Lead.
This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Company
Our small organisation aims to address a big problem, providing safe drinking water to the 663 million people worldwide who still lack access to this basic human right.
As a registered charity (no. 1121273), Frank Water works with some of the most deprived communities in India and Nepal to help them secure safe, clean drinking water and sanitation.
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