Retirement Living Coordinator
We have an exciting new permanent opportunity for a Retirement Living Coordinator in Brampton, Cumbria, working 30 hours per week.
Position: Retirement Living Coordinator
Location: Brampton, Cumbria
Hours: Part-time, 30 hours per week
Salary: £21,880.02 pro rata £17,504.02
Benefits: Opt-in to the auto-enrolment pension scheme or enhanced rate scheme, 25 days’ holiday per year (plus bank holidays), 10% salary increase after 12 months' service, dependent on work performance, family friendly benefits providing enhanced maternity, paternity, shared parental leave and adoption, Riverside Rewards scheme and app.
Closing Date: 24 February 2022
What will you do?
As a committed team member, you will facilitate the coordination and delivery of a professional service to Retirement Living customers, in line with performance standards and ‘best practice’ in the social housing field.
Day to day your usual responsibilities as a Retirement Living Coordinator will include:
- Ensuring occupancy targets are met, through lettings and refurbishments of properties.
- Meeting rent collection and arrears targets.
- Providing practical support and information to customers when entering the service and throughout their involvement with the service.
- Monitoring and reducing issues of anti-social behaviour as well as promote customer involvement at the scheme.
- To monitor and liaise the delivery of service contracts.
Does this describe you?
You are flexible, empathetic, inclusive and resilient. Even better, you have excellent interpersonal and communication skills too. You have worked with older and vulnerable clients before. You are experienced in housing management as well as liaison with agencies and partner organisations.
Though not essential by any means, formal care, support or housing qualifications would be beneficial in this role.
What’s in it for you?
In return for your hard work and dedication, you will be offered:
- Access to ongoing personal career development
- Opt-in to our auto-enrolment pension scheme
- 25 days’ holiday per year
- Eye tests, glasses and lenses
- Employee Assistance Programme
- Rewards scheme and app, providing valuable access to discounted benefits including high street and online savings
Who are the organisation?
One of the UK’s leading social housing and regeneration organisations who are a group of not-for-profit and commercial companies with a charitable housing association at the core. Operating across 150+ local authorities in England and Scotland and housing 90,000+ people, the organisation is fully committed to improving the lives of thousands of individuals and families, as it seeks to transform lives and revitalise neighbourhoods.
Is this for you?
You will feel empowered and that your voice is truly heard. Being a company focused on people, the organisation treat customers with this same respect.
You are trusted to protect customers, people and the business and as the organisation sees outstanding worth in those with the courage to take responsibility, innovate and find solutions.
Your focus on performance and ambition is rewarded with development opportunities. Here, you can achieve.
If you’re thinking of joining as a Retirement Living Coordinator, we’d love to hear from you. We encourage applicants from all sections of the community so that the organisation can truly reflect the neighbourhoods in which it works.
Please Note: The organisation is putting in measures to protect candidates and colleagues from Covid-19. Whilst continuing to recruit for this position and other roles in the organisation it will be implementing virtual interviews.
You may also have experience in areas such as Housing Officer, Housing Coordinator, Housing Living Coordinator, Housing Administrator, Tenancy Coordinator, Tenancy Officer, Tenant Liaison Officer, Tenant Liaison, Rental Officer, Housing and Social Care, Housing and Tenant Officer, Welfare Officer, Benefits Officer, Housing Management Officer, Social Care Officer, Social Care, Social Care and Welfare, Community Support Officer.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.