Our client, founded in 1903, is the national fundraising charity for art. The charity exist to help protect and enrich the UK’s Museum and gallery collections and to ensure as many people as possible can access and enjoy them.

Supporter Services Co-ordinator
Contract: Permanent
Hours: Full time
Salary: £26,000 per annum
Location: Kings Cross, London N1C

Although a 6-month hybrid working trial has commenced from October (paused due to government work from home directive). This trial period requires staff to attend the office 6-8 days per fortnight (pro-rata’d for part time employees).

The Supporter Services Team are at the heart of the charity, delivering inbound and outbound customer service through email, telephone, post, website and social channels - to members, supporters, and the wider public.

This is an interesting role where you will be on the front-line leasing with our trusted third party suppliers to deliver excellent communications and processes. Coordinating training, leasing on campaign briefings, and championing continuous system and process improvements - to ensure that the organisation is delivering first class customer care.

The charity is looking for someone who is a fast learner, has experience using database systems and recording data accurately. With the ability to manage multiple tasks and keep to deadlines. It is essential you have great interpersonal skills as you will be liaising with different departments and colleagues across the charity as well  as their fulfilment houses and call centre team.

Closing Date:31 January 2022

To Apply and for More Information:

Please click the apply button. You will be taken to a simple CHM Recruit form where you can find out more information and complete your application by following the instructions.

This post is UK-based. Non-UK nationals will require current and valid permission to work in the UK.

No agencies please.