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Family Counsellor

Education & Skills Development Group
Southall, London
£15,600 PA (£39,000 FTE)  
Closing date
17 Feb 2022

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Reporting to: Managing Director
Hours: 2 days per week (16 hours)
Salary: £15,600 PA (£39,000 FTE)  
Term: Initial 12-month fixed term contract, extension subject to fundraising
Location: Southall

Please note: The post-holder will be required to undergo an extended CRB check for working with children and vulnerable adults.


Education & Skills Development Group (ESDEG) was established in 2005 by a group of mainly education academics to respond to the low attainment of refugee and minority children in Ealing schools.   ESDEG has a proven track record in working with children, families and schools at local level.  For the last 15 years we have been running supplementary classes, mentoring and youth work working in partnership with local schools.  

We have recently secured funding from Esmée Fairbairn Foundation to deliver very important project supporting local BEME families with SEND children and those with learning disability.  We need to recruit a team of SEND Coordinator, learning mentor and counsellor to deliver our SEND service aimed to transform the lives of families and their children for the better.

Main Purpose of the role

  1. Facilitate & provide trauma counselling to disabled children and young people, and their families referred into the service
  2. Work in partnership with local voluntary and statutory sector stakeholders and partners
  3. Project management including monitoring and evaluation 

Main Duties and Responsibilities

  • Facilitate & provide counselling
  • Provide high quality trauma-informed assessments and counselling sessions for disabled children and young people, and their families
  • Develop a regular caseload to include individual and group sessions both remotely and face-to-face
  • Work in partnership with stakeholders and partners
  • Work in partnership with other agencies working with children with SEND both main-stream and local voluntary and charity sector to encourage referrals
  • Contribute to the work of the multi-disciplinary team working with the children, young people and their families, including liaising with referrers, other professionals and agencies 
  • Attend local meetings and forums to promote the service and understand local need

Project management

  • Regularly review caseload and incorporate outcome monitoring tools into sessions
  • Maintain confidential, up to date and accurate records in the ESDEG database
  • Gather client feedback to ensure that the client’s voice is heard and where appropriate can be used in coproduction and service adjustments
  • Promote and represent the work of ESDEG in the wider community, ensuring that the charity’s values are reflected in your work 
  • Commit to continuous improvement and professional development, through training and clinical supervision
  • To maintain up to date knowledge of relevant legislation and clinical practice guidelines to contribute to the highest professional standards of counselling practice

Person Specification

Key experience, knowledge, skills & values:


  • Relevant qualification in counselling including registration with the relevant professional body
  • Work with children, young people and their families with complex trauma, mental health and psycho-social issues and providing outcome focussed interventions that support resilience and/or recovery 
  • Experience of gathering data to monitor the impact and effectiveness of a service, using feedback forms, outcomes etc.


  • developing and maintaining effective partner relationships and working within multi-agency settings with CAMHS, Children’s Services, GP, Sexual Health, Police etc.
  • Excellent verbal and written communication
  • Microsoft office, case management systems and other basic IT literacy
  • Self-motivation, flexibility and the ability to use initiative


  • Excellent knowledge and understanding of risk management, initial assessment processes and safeguarding procedures. Prior knowledge of and/or experience of working with adverse childhood experiences, child sexual abuse, child exploitation, FGM, trafficking.
  • A good understanding and awareness of the impact of trauma, disadvantage and social exclusion and a commitment to promoting inclusion and equality of opportunity for all.
  • Knowledge of welfare benefits available to disabled children and their families 


  • Commitment to equal opportunities
  • Willingness to work evenings and weekends as and when the role requires it
  • Dedication to being a team player and work effectively with others
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