Data Processing Officer

Employer
NSPCC
Location
Flexible & home working, Weston House - London
Salary
Full salary range £24,261 - £28,542 + inner London weighting of £3,366 per annum
Closing date
24 Jan 2022

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Function
Fundraising, Administration, IT & Web Development, Supporter Development, Digital
Sector
Children & Youth
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Job Details

Every childhood is worth fighting for. This is our belief. It drives us. And it’s why our National Services team never stop sharing our learning, information, advice and support with everyone who needs it. Join us as a Data Processing Officer, and help us make a contribution that makes a difference.

 

Every year, hundreds of thousands of people choose to protect children across the UK by supporting the work of the NSPCC.

 

We are recruiting for Data Processing Officer to work with our colleagues across our Fundraising division, who use and rely upon our supporter databases to develop lasting relationships with NSPCC supporters.

 

This fixed term contact full time post requires someone to set up, maintain and amend various database processes that manage data across our fundraising systems from a variety of different data sources.

 

These all need carrying out efficiently, compliantly and flawlessly. You will also be skilled at documenting processes and training to hand over the day to day running of process to other members within the team.

 

The successful candidate should have demonstrable experience of working with large databases such as Raisers Edge and/or IBM iSeries.

 

Lastly, you will have acquired CRM/customer database experience and be a credible subject matter expert able to guide colleagues accordingly.

 

The role sits in our supporter data team who are committed to delivering the best possible service and enabling the best experience to our supporters.  If you have experience in providing high levels of support in a busy environment on a customer/supporter database and are passionate about keeping children and young people safe from abuse this could be the role for you.  

 

Join us and you’ll become part of a team that cares about the work they do and the people they work with. You’ll discover opportunities to grow, along with challenges and a shared purpose that’ll bring the best out in you. And you’ll get to find your own way to make a difference that means more, and that impacts millions of young lives.

 

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

Company

NSPCC (the National Society for the Prevention of Cruelty to Children) is a large national charity which campaigns to end child abuse and provides a range of services to children, young people and families throughout Great Britain, Northern Ireland and the Channel Islands. NSPCC has 1,830 employees, 11,000 volunteers and an annual income of £134 million. Founded in 1884, NSPCC is governed by Royal Charter, first granted by Queen Victoria in 1895.

NSPCC specialises in child protection. It is the only UK children’s charity with statutory powers to intervene on behalf of children, powers which have existed for more than a century. In England, Wales and Northern Ireland, only local authorities and the NSPCC can apply to a court for a care, supervision, or child assessment order.

NSPCC provides 24/7 helplines for both adults and children. The NSPCC helpline supports thousands of parents, professionals and families. Adults can contact by phone or online in order to get advice or share their concerns about a child, anonymously if necessary. The helpline is staffed by professional practitioners with backgrounds in areas such as teaching, health and social work. Professionals such as teachers and doctors are also encouraged to contact the helpline for information and guidance. NSPCC says the number of calls and online contacts to the helpline is increasing year by year.

ChildLine, NSPCC’s free 24/7 counselling service for children, marks its 30th anniversary during 2016. Trained ChildLine counsellors talk to children, helping them with any problems they're facing. In 2014-15, there were nearly 300,000 counselling sessions carried out between young people and ChildLine. The most common issues were family relationships, low self-esteem and unhappiness, abuse, bullying and online bullying and self-harm.

NSPCC also has over 40 service centres across the UK and the Channel Islands. At these centres, the charity works directly with children and families on a range of issues, such as protecting children from sexual abuse, drugs and alcohol misuse and neglect.

The charity also visits 9-11 year olds in schools across the country through the NSPCC Schools Service, helping them to understand what abuse is and giving them the confidence to speak out and seek help if they ever need it.

In addition to its London headquarters, NSPCC has regional offices in Luton (East of England region), Gillingham (London & South East region), Leeds (Northern region), Birmingham (West Midlands region), Plymouth (South West region), St Helier (Jersey), Belfast (Northern Ireland) and Glasgow (Scotland).

Find Us
Telephone
020 7825 2505
Location
Weston House,
42 Curtain Road,
London
EC2A 3NH
GB
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