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Corporate Volunteering Manager

Various Shelter hubs
£32,758 pa (plus London weighting allowance of £4,689 for London office) + excellent benefits
Closing date
23 Jan 2022

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Fundraising, Marketing, Management, Volunteer Recruitment & Management, Volunteers, Corporate Fundraising, Supporter Development
Housing & Homelessness
Full Time
Contract Type
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Job Details

Location includes Shelter hubs based in Bristol, Birmingham, Norwich, London, Bournemouth, Merseyside, Manchester, Blackburn, Newcastle, Plymouth, Sheffield, Edinburgh, Glasgow. 

Closing date: 23 Jan 2022 at 11.30 pm 

Interview dates:  03 February 2022 (Interviews will be held online)

Do you have proven experience of supporting the development of volunteering programmes and managing volunteers, plus an excellent understanding of what makes a quality volunteer journey? Then join Shelter as Corporate Volunteering Manager and you could soon be playing a pivotal role at the heart of our Volunteering team.

About Shelter 

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the team 

We engage more than 2,500 volunteers in our shops, hubs and local communities around 495 individuals as corporate volunteers each year. Indeed, volunteers are a vital part of our growing movement for change. Our Volunteering Team, which is part of a new Equity, Inclusion & Culture Directorate, supports the mobilisation of volunteers to deliver Shelter’s strategic priorities and provides the infrastructure and insight that enables that mobilisation. 

We also enable best practice approaches to volunteer management and are delivering an increasingly coordinated, consistent approach to how we engage volunteers across the organisation.

About the role  

This is an exciting role within the Volunteering Team. Your challenge will be to lead on the co-ordination and development of a meaningful, engaging and impactful corporate volunteering programme that delivers excellent volunteering experiences.   

We’ll rely on you to effectively manage volunteering activities across all our corporate partnerships. That will involve proactively leading work programmes and collaborating with colleagues across Shelter. The role involves working closely with our Corporate Partnerships Team – which is part of the High Value Partnerships department. They’re responsible for generating income by securing new corporate partnerships and managing and developing long term partnerships, the success of which is underpinned by volunteering opportunities.

Developing new corporate volunteering opportunities that align with our strategy will be important too, and, because we have a large network of stakeholders, you’ll also need to build a number of effective relationships as you actively seek out opportunities to collaborate in order to ensure success. Establishing robust processes and procedures, seeking to continuously improve them and working towards a consistent approach to volunteering at Shelter based on volunteer management good-practice – all are aspects of this interesting and unique role.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you 

With experience of leading the successful development of volunteering projects and solid volunteer management experience, you will be passionate about volunteering, with an excellent understanding of what makes a quality volunteer journey. You will have demonstrable experience of applying best practice principles to volunteer, including experience of managing and innovating volunteering projects or programmes. To succeed, you’ll need an innovative approach to setting up new volunteering activities and the processes that support them. You’ll also need up-to-date knowledge of additional relevant areas including GDPR, Safeguarding, Equality & Diversity. Comfortable planning and managing multiple projects simultaneously, including identifying conflicting demands and establishing clear priorities to meet agreed objectives, your great communication skills include an innate ability to influence and negotiate with a variety of stakeholders at all levels. What’s more, you’re used to monitoring and evaluating volunteering activity, including collating qualitative and quantitative data from volunteer systems, surveys and stories and adept at interrogating and analysing data on volunteering activity so that innovation and developments can be driven by insight.


We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society. 

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.


The housing crisis is now a national emergency.

Shelter was founded 52 years ago, not by the wealthy or powerful, but as a community organisation whose purpose was to change society. That means we’re needed more now than at any time in our history: for millions of our fellow citizens the fundamental human need for a safe home is ignored.

Forget finding who’s to blame for this. Shelter is here to do far more than just point out what’s gone wrong. We are here to put it right, and that’s why our aim is for this strategy to be nothing less than a turning point for both Shelter and our country.

Without a home, no one can achieve their full potential. With millions whose right to a home is under threat, neither can the country. We believe that because the need for a home is so all-consuming, a home is a basic moral right, and everything we will do from now will be done to defend that right.

We’ve all talked so much about the ‘housing crisis’ that we’ve stopped believing it can be solved. The phrase has become like wallpaper. But this is a national emergency, and one that demands fearless, ambitious action.

In developing this strategy, it’s been vital to start with our own people: those who rely on our services, our volunteers, our employees. We aim to rebuild a movement, stronger than ever, and a movement must start with a simple idea that unites everyone within Shelter, our best advocates. Change starts here, in our work with individuals, spreading through communities, and across society.

We identify in this strategy six million households whose right to a home is either denied or under threat at this very moment. Soaring rents that squeeze out food and clothing, being thrown out of your home through no fault of your own, simply being too poor to afford a home: the terror of homelessness is everywhere.

Many are living in grossly unfit and unsafe conditions, adults and children whose lives are blighted by fear and despair. Discrimination is rampant in private renting and we have lost sight of the simple fact that we need a home just as much as we need healthcare and education. We are building the fewest social homes in 70 years, at a time when more and more people desperately need them.

In Shelter’s services, our people work tirelessly to alleviate the sheer destitution they see day in and day out. We will be a rock in the storm every day for those who need us. But our aim is bigger – to cut this suffering off at source – and we acknowledge in this strategy that we can’t do it overnight, neither can we do it alone.

For the first time, Shelter is committing in this strategy to ten-year goals as well as three-year goals so we can be confident of building to the necessary changes over the next decade. And at the same time we commit in this strategy to building the movement of people who will make this change possible.

We plan in the next three years to have 500,000 supporters join us in our mission to respond to this emergency, through campaigning, volunteering and donating. It is people that can power the change we seek.

This national emergency has been decades in the making. Now is the moment to act together with one purpose. In the community, our hubs and shops will be magnets for everyone with a role in ending the national emergency. Nationally, we will work with everyone who sees the desperate need for change: no one group or party is to blame for the emergency, and no one group or party can end it either.

Shelter: it’s a fundamental need and a basic moral right. Please join us to defend it.

Polly Neate, Chief Executive

Helen Baker, Chair

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