Salesforce Systems Manager

Family Action
£35064 - £38707 per annum
Closing date
17 Jan 2022

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IT & Web Development
Social Care & Welfare
Full Time
Contract Type
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Salesforce Systems Manager

Home-working or Head Office, London (Occasional travel to services across the country required)

Grade 4 (lower): £35,064 + £480 Home-working allowance per annum, Pro rata or £38,707 (Inclusive of Inner-London weighting) per annum, pro rata

37 hours per week (FTE) or Part-time options considered
Permanent contract

Do you enjoy working in a dynamic and positive team? Have you got a can-do approach and want to be part of an organisation that believes every family has the right to thrive?

We are recruiting for a Salesforce Systems Manager to join our small but highly effective Systems team. Together we lead the support and development of Family Action’s Salesforce-based systems to support diverse and high-quality services. This is an exciting position, providing opportunities to make a real difference to our services in communities across the country.

Key responsibilities are to:

- Drive the successful adoption of In-Form and other Salesforce-based systems by proactive communication, training and development
- Provide support and training across our Salesforce-based systems – In-Form and CRM (550 users across 80 services)
- Optimise the benefit that systems can provide to the organisation by delivering a plan of improvements and developments

You will have expertise and experience in Salesforce in the areas of administration, process automation, declarative development, training and end-user support. You will also be able to define and develop new business systems and manage small projects. You must be highly numerate with considerable expertise using Excel.

We are forward-looking, ambitious and have a commitment to continuous improvement. We are a people-focused, can-do organisation, which strives for excellence in all we do and operate with mutual respect. If you share these values and behaviours and have the necessary skills, then we look forward to hearing from you.

Today, we work with more than 60,000 families in over 200 community-based services, as well as supporting thousands more through national programmes and grants. We are the 7th Best Charity and 55th Large Company to work for in the UK in 2021 (Best Companies Awards) and were awarded the Third Sector Charity of the Year 2021.

Our Values

People focus, Mutual Respect, Excellence in all we do and a Can-Do attitude. If you can relate to these values and have the necessary skills and attitude, we can offer you:

- A competitive salary, leave entitlement and pension scheme
- Career development opportunities
- A full induction and ongoing quality training
- The opportunity to become part of FA initiatives
- Flexible working hours
- Managed workloads with regular supportive and reflective supervision

Closing date: Monday 17th January 2022 at 09:00am
Interview date: Thursday 20th January 2022 via Microsoft Teams

So, if you’re seeking your next challenge as a Salesforce Systems Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Other organisations may call this role Systems Manager, Salesforce Administrator, Salesforce Systems Manager, Salesforce Manager, Salesforce Project Manager, or IT Systems Manager.

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