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Change Manager

The Active Wellbeing Society
Birmingham, West Midlands
Up to £40,000 per annum
Closing date
19 Dec 2021

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Job Details


This post is hosted by The Active Wellbeing Society (TAWS) on behalf of the Birmingham and Solihull Active Communities Programme.

Hours: 36.5 hours Monday - Friday

Location: Birmingham with travel across Birmingham and Solihull

Contract type: Permanent

Are you a confident & creative change manager? Maybe an organisational development evangelist with a dream of shaking things up? Willing to shake things up but hold our hands while we do it?

A note from the recruiting manager Susie 'We need someone to help us find & share & learn from all the great work that’s being done. It’s organisation development (OD) but on a bigger scale – lots of organisations working together not just one! We’re up for trying new ways of working, experimenting (non-toxic) and making mistakes along the way.

Our team is passionate, brave, and a bit nervous about how we do this big job before us. We want someone to guide us through innovation (cos it’s hard), make us stronger and braver (cos we have a lot to do) and share what we’ve learned (so we save everyone else the time and hassle). We’ll challenge and support you and you’ll be part of a movement for a fairer world'.

Introduction to The Active Wellbeing Society

The Active Wellbeing Society (TAWS) is an independent social enterprise and a registered Community Benefit Society, which works with some of the poorest communities in Birmingham and beyond to improve people’s health and wellbeing through physical activity. It delivers services on behalf of Birmingham City Council and was previously known as the Birmingham Wellbeing Service.

Its mission is to: Use physical activity, guided by innovation, collaboration and insight, to do the collaborating and development required to create stronger and more resilient communities.

You may like to watch this introductory video which showcases the positive work of The Active Wellbeing Society: TAWS Launch October 2018 - YouTube

Background to Local Delivery Pilots in Birmingham and Solihull

Birmingham City Council in partnership with Solihull MBC tendered to become a Sport England Local Delivery Pilot area. In December 2017 we were informed that our proposal, Active Communities, had been successfully chosen as one of twelve pilot areas across England. TAWS will act as the accountable body for the programme. The post holder will be accountable to Local Delivery Pilot Programme Board.

Local Delivery Pilots are a strategic investment by Sport England, which aim to understand how we can best help people get active in their communities improving their health, wellbeing and resilience. More information can be found at:

Our Vision Statement for the Birmingham and Solihull Local Delivery Pilot Programme is: Tackling inactivity, through innovation, collaboration and insight, to do the social knitting, enabling citizens, communities and neighbourhoods to become integrated, resilient and thriving.

We have identified below, four outcomes, which we believe reflect the step changes required to bringing about our vision/transformational statement and make a difference through this Sport England Pilot.

Outcome 1

The “unusual suspects” living in seldom heard communities and places, who do not traditionally access physical activity, report improved health and quality of life.

Outcome 2

Through activity, co-creation and facilitation, citizens will have a sense of place and belonging, resulting in invigorated, strong and resilient communities.

Outcome 3

Sport England and our stakeholders have clearer insight into the impact and effectiveness of a whole system approach to tackling inactivity with citizens, community and place, through integrated data collection and analysis of past, current and future programmes.

Outcome 4

Through vision, leadership and co-creation, Birmingham and Solihull have an effective, dynamic and responsive, whole systems approach to provoking physical activity, integrating with strategic policy decisions; the physical environment; organisations; institutions; citizens, communities and place.

Introduction to the role

Local Delivery Pilots are a high-profile Sport England programme operating across the health, wellbeing and physical activity economy of Birmingham and Solihull. You will be a highly skilled Manager experienced in driving effective learning and sharing throughout the compex programmes and wider systema, to sustain the impact of activities for local communities. You will assist the Programme Manager in creating and curating learning space within the Active Communities (AC) programme; and to enable the process of innovation in, and from, the programme. You will be creative yet understand the complexity of supporting and gathering learning from a diverse range of projects within a multi-million-pound programme.

You will provoke, test, identify, implement or embed and/or communicate learning arising from the impact and practice of the programme (i.e. ‘what AC does’ and ‘how it does it’) systematically and in ‘real time’. That is: as part of the programme and as an actor in the interventions that form part of it. This is not a traditional ‘researcher’ post. The post-holder will need to work across professional and organisational boundaries and across disciplines. In doing so, they will help programme management to make and take opportunities to improve the quality of the work undertaken by the programme and communicate the learning developed by it. 


 1.   With the Programme Manager & Director, develop the Systems and Learning Plan for Active Communities in collaboration with funders, partners and stakeholders.

2.   Champion and support new ways of working across the programme – agile methods, rapid development, matrix management and participatory work – using the expertise within the system and external challenge where needed.

3.   Work across the programme to embed the “test and learn” approach and the design of effective experiments to support the changes to the wider systems

4.   Ensure the learning from the work is embedded in the training and development of our people and leaders, focusing on the skills needed to do whole systems change.

5.   Provide a key liaison point for Director of Active Communities to ensure that systems and learning interventions and support are delivered in line with specified requirements

6.   Create and maintain effective ways of driving learning and sharing throughout the LDP and wider system, responding to feedback and change when things don’t work yet maintaining momentum

7.   Manage risks, resources, relationships and budgets within the agreed processes to ensure delivery is open, transparent and effective, balancing structure with flexibility.

8.   Ensure effective challenge and guidance of leaders and teams across the programme, including the Core Group, with timely reporting and feedback, enabling leaders to make informed decisions about the direction of the programme.

9.   Procure services in accordance with The Public Contracts Regulations 2006, managing and supporting partners in a proportionate and constructive manner.

10. Work closely with other team members to ensure the effective co-ordination of support within the programme, including where needed, directing the work of the Comms & Marketing resources and planning the Evaluation & Insight needs.

11. Liaise with the Programme Director & Manager to review and plan interventions, experiments, outcomes, priorities and associated budgets and ensure capacity is available to support the work

12. Support the Programme Manager in managing budgets, including establishing and monitoring financial projections, profiling of spend, actual expenditure and variance.

13. Produce reports, carry out presentations and undertake administrative duties in connection with the post.

14. Carry out all other duties as maybe reasonably assigned from time to time and with the level of this Job Description.

15. Support and adopt the mission, aim and values of TAWS, throughout your work and behaviours.

16. To take responsibility for your own personal and professional development, including responding constructively to internal management performance processes.


1.   Proven track record of management in a dynamic, fast paced and challenging environment.

2.   Demonstrable experience of leading system change via capturing learning and championing innovation across complex multi–agency programmes and delivering results.

3.   Evidence of implementing successful support for complex programmes, and processes and procedures for new services and activities.

4.   Experience of supporting teams to change how they work

5.   Demonstrable risk management experience.

6.   Proven track record of managing financial resources and matrix management.

7.   Strong interpersonal skills and presentational skills across a range of mediums.

8.   Strong Knowledge of learning and evaluation processes and tools and implementing continuous improvement across projects.

9.   Evidence of procuring services and contract managing partners to deliver services.

10. Preparation of information for reports up to Programme Board level.

11. Experience of applying Emotional Intelligence when working with peers, managing staff and developing partnership with stakeholders, communities and citizens.

12. Evidence of an ability to bring a considered and informed view at an operational level to local projects, strategic programmes and partnerships.

13. Understanding of models of community development that promote health, wellbeing, community and individual resilience.

14. Hold a project management qualification / certification.

15. Demonstrate empathy and understanding with the citizens and communities who access our services.

16. Evidence of a commitment to ongoing personal development and training.

17. Digitally literate and familiar with a range of software packages including utilising social media.


  • Nest Pension – 8% employer contribution - 3 % employee contribution.
  • Heath Cash Plan – giving you discounts on everyday healthcare such as dental, optical, physio, prescriptions & more.
  • Employee Assistance Programme (counselling and DRs on call 24hrs a day)
  • Death in Service – x4 your salary paid to beneficiary.
  • Annual Leave – 25 days FTE (increasing to 29 days with service) plus 5 wellbeing days
  • Flexible working
  • Hybrid working options
  • Bring your own device - £20 towards your phone bill monthly
  • Fantastic volunteering opportunities within The Active Wellbeing Society every month


Please submit a Cover Letter and CV.

When writing your cover letter we would suggest include an introduction of your experience of the 'Main Duties' and 'Skills & Experience' sections of the advert, but as a minimum please address the following:

1. Proven track record of management in a dynamic, fast paced and challenging environment

2. Demonstrable experience of leading system change via capturing learning and championing innovation across complex multi–agency programmes and delivering results.

3. Evidence of implementing successful support for complex programmes, and processes and procedures for new services and activities.

4. Experience of supporting teams to change how they work

5. Demonstrable risk management experience.

6. Proven track record of managing financial resources and matrix management. 7. Strong interpersonal skills and presentational skills across a range of mediums. 8. Strong Knowledge of learning and evaluation processes and tools and implementing continuous improvement across projects.

9. Evidence of procuring services and contract managing partners to deliver services.

Closing date: 5th December 2021

Due to the high numbers of applications we received for our job vacancies, we may close application windows early, so we would encourage you to submit your application ASAP

Successful applicants will be required to be DBS checked prior to starting.

We will provide all applicants with an outcome on your application, this will usually be within 1 week of the application window closing.

Thank you for your interest in working for The Active Wellbeing Society, we look forward to receiving your application.



The Active Wellbeing Society is a community benefit society and cooperative working to develop healthy, happy communities living active and connected lives.

Our vision is for a society where people have the autonomy, capacity, resources and skills to become the architects of their own destiny; where our individual wellbeing is recognised as being bound up in our collective responsibility to and dependency on each other; and where all of us feel empowered as agents of social change to make a difference – whether at an individual level or more widely.

By working collaboratively with communities we aim to bring about sustainable change on an social, environmental and economic level; to do the social knitting required to create stronger and more resilient communities and to support communities to identify, mitigate and remove the barriers that prevent them from living active and connected lives.

Find Us
Studio 309, Gibb Street, Custard Factory
West Midlands
B9 4AA
United Kingdom
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