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Supporter Engagement Manager

Woking, Surrey
Closing date
12 Dec 2021

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Fundraising, Community Fundraising, Supporter Development
Environment / Conservation, Animal
Full Time
Contract Type
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Job Details

Supporter Engagement Manager

12 month Maternity Contract


Woking, Surrey, GU21 4LL

Experienced in fundraising or marketing you are ready for a new challenge and a platform for your skills. That is the opportunity we can offer you as Supporter Engagement Manager at the WWF UK. The world’s leading independent conservation organization, the public are our lifeblood. This makes the Individual Marketing and Legacy department absolutely vital to the success of the organisation and our ability to deliver our ambitious strategy to restore nature to its glorious best and to save our planet. Join us and use your talents to ensure our fantastic supporters remain engaged, thanked and inspired for the long-term!

As Supporter Engagement Manager you will be part of a team developing supporter journeys and responsible for creating, testing and refining key supporter journeys for our kids club products. You will use your direct marketing expertise to implement supporter engagement journeys and campaigns. This will involve collaborating with colleagues to plan, produce and deliver key loyalty activity, for members and supporters. You will work with colleagues to develop new approaches to maximise supporter value and retention including researching, testing and developing new fundraising initiatives too. You will also support the development of annual activity plans and budgets as well as produce business reporting and oversee key external agency relationships. Important will be the ability to ensure activities reflect our brand and comply with all regulatory requirements.

An effective project manager you must have experience in fundraising or marketing, especially direct and digital marketing. You will be comfortable managing and allocating resources to achieve objectives. Familiar with monitoring budgets, targets and KPI’s you will be used to evaluating the effectiveness of activity and making recommendations to enhance future performance. You will also have an understanding of print and print production.

In addition to your technical abilities, you will possess excellent communication, analytical and interpersonal skills.

If you have the skills to increase supporter engagement and value and the desire to help us build a movement in defence of nature, please visit our website via the link, complete the online registration and submit a copy of your up-to-date CV with the Supporting Statement highlighting what makes you a good fit for us.

Application closing date: 12/12/2021

Every role at WWF is open to applications from all sections of society. We believe in the potential of everyone regardless of; sex, race, religion or belief, ethnic origin, different physical ability, family structure, socio-economics, age, nationality or citizenship, marital, domestic or civil partnership, sexual orientation, gender identity, or any other aspect that makes you, well you.  Here at WWF, we are committed to conscious inclusion that helps cultivate an ethos of belonging, connection and shared purpose.  We believe that the more diverse we are the better we become; this brings us together and empowers us to develop, engage and inspire; and critically to help build a future where people can live in harmony with nature.

Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.

Our world needs you like never before. We are the first generation to know we are destroying the world and we could be the last that can do anything about it. We are looking for people who are passionate about making it politically, socially and economically unacceptable to destroy our planet’s natural resources. We need you to join us in the fight for our world.


Best known as the world’s leading conservation body, we’ve seen first-hand how wildlife, the environment and human activity are all interlinked.

That’s why our passion for safeguarding the natural world has to be backed up by other environmental action – tackling the global threat of climate change (through our big global campaigns like Earth Hour) and helping people to change the way they live to ease pressure on natural resources.

WWF is at the heart of global activities in all these areas. We have teams of highly skilled professionals working with governments, businesses and communities here in the UK and around the world.

Find Us
Panda House
Weyside Park, Godalming, Surrey GU7 1XR
United Kingdom
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