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Support Service Manager

Childhood Eye Cancer Trust
£34,000-£36,000 dependent on experience, (pro rated)
Closing date
28 Nov 2021

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This is an exciting opportunity to join the Childhood Eye Cancer Trust (CHECT), a small, dynamic charity committed to supporting families and individuals affected by retinoblastoma (Rb). We are looking for an experienced and committed professional to lead the delivery and ongoing development of our work with families, children and individuals, providing support and information from diagnosis, throughout treatment and beyond.

This is currently achieved through face-to-face contact along with email, telephone and relevant social media platforms. The support team of three staff, a support worker in the Royal London Hospital (RLH) and a support worker in Birmingham Women’s and Children’s Hospital (BWCH) plus the support service manager, provide emotional support, practical advice, opportunities for members to meet with each other as well as signposting to additional information and specialist support from partner organisations. You will work closely with the specialist teams at the Birmingham Women’s and Children’s and the Royal London Hospitals.

You will have significant experience in supporting families affected by a health condition, in leading a support team and a relevant qualification in healthcare. We are looking for someone with exceptional empathy and direct experience of working with families with a child with varied and serious needs. Professional, with excellent communication and interpersonal skills, you will also have strong leadership skills and experience as well as relevant experience of establishing strong working relationships with other professionals.

This is an exciting and highly rewarding role at the heart of the services provided by the charity. It provides an excellent opportunity for an experienced and committed individual to continue our work providing the highest levels of support for individuals and families impacted by this aggressive eye cancer. 

For further details please see the Job Description and Person Specification included in the attached Recruitment Pack.

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