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Retail Development Manager

NFP People
Flexible. Can be Watford H.O. based or remotely, within travelling distance of the centres
£33,000-£38,000 per annum (dependent on experience) Plus £5,000 per annum Car Allowance
Closing date
23 Nov 2021
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Job Details

Retail Development Manager

An exciting opportunity has become available for an experienced Retail Development Manager to work for one of the UK’s top animal welfare charities based in Watford, who never stop caring for their animals and people, striving to give every pet the best chance of finding a new home.

As part of a strategic review, this is a newly created position, offering the successful candidate the opportunity to develop and implement new ways of working, ensuring the retail function moves forward, providing valuable income for the animals in their care.

Position: Retail Development Manager

Location: Flexible. Can be Watford H.O. based or remotely based within reasonable travelling distance of the centres (the role will require visits to other sites)

Salary: £33,000-£38,000 per annum (dependent on experience) Plus £5,000 per annum Car Allowance

Hours: Full time 35 hours per week, Permanent

Benefits: 25 days annual leave (plus bank holidays), contributory pension scheme, access to free 24/7 support service including legal, financial, emotional and medical advice.

Closing Date: 23rd November 2021

About the role:

As Retail Development Manager you will be responsible for maximising the income and profit sustainability, as well as growth strategy, of the charity’s retail business streams through the effective management of people, resources and budgets.

You will work collaboratively with customers and internal stakeholders to strengthen the physical and online retail operations, acting as the management lead for all trading workstreams.

Some of your key responsibilities will include;


  • Strategy and oversight
  • Physical Retail Operations
  • Online Operations
  • People Management


About you:

The successful candidate will have a proven track record of achievement in a multi-site retail business environment within the retail or Charity retail sector. You will bring with you the following essential skills and experience:


  • Proven experience within a retail / commercial environment at an operational management level
  • A good understanding & experience of retail business levers – Operations, Visual merchandising, Omni-channel services, and managing physical retail stores and assets
  • Strong ability to build relationships with cross functional teams
  • Experience of leading and developing a team
  • A full UK driving License


Although not essential, previous experience of working within the charity retail industry would be beneficial.

Other roles you may have experience of could include: Retail Manager, Charity Retail, Charity Shop Manager, Revenue Development Manager, E-Trading Development Manager, Retail Business Development, Retail Charity Shop Manager, Charity Retail Operations, Head of Retail Operations, etc.


We are Not-For-Profit People.

We recruit exclusively for organisations in the challenging Not-For-Profit sector. We’re fully behind the charities and bodies that aim to change the world – one project at a time. Whether you’re seeking exceptional leaders, committed staff or a combination of the two, you probably want to know exactly how we’re different and why it matters to you. We don’t do business as usual. We deliver a recruitment solution that replaces clunky, costly, contracted processes with a single, seamless solution.

Find Us
01234 815658
6 West Street
MK46 5HR
United Kingdom
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