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Income Recovery Senior Account Manager (Rent / Debt / Money Advice)

Employer
Networx
Location
Trowbridge, Wiltshire
Salary
£31,000 per annum
Closing date
17 Oct 2021

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Job Details

Income Recovery Senior Account Manager (Rent / Debt / Money Advice)

£31,000 per annum

Trowbridge and surrounding areas - Flexible working opportunities

Full time (37 hrs)

Permanent

 

Closing date: midnight, 17 October 2021

Interview date: w/c 25 October 2021 (interviews will be held via video link)

 

The role

The purpose of this role is to coordinate the delivery of a high quality and robust rent debt and money advice service to all our clients customers.

 

It has the following main responsibilities;

  • Managing a portfolio of rent arrears cases that require senior involvement to prevent customers losing their home and contributing to our neighbourhoods being great places to live.
  • Representing the organisation in Court, dealing with Solicitors, advocates and other agencies to secure the best outcome for our client.
  • Providing the technical expertise in tenancy law and rent recovery procedures to the Income recovery team, whilst supporting the Income & Lettings manager to drive through excellent customer service with a passion for continuous improvement.

     

What they need

For this role you’ll need to have the following skills and experience;

 

  • GCSE Maths and English at level C or above or equivalent
  • Experience in an income recovery/financial inclusion role, ideally with people on low incomes
  • Expertise in housing and tenancy law and approaches to rent arrears recovery for all tenancies
  • Sound demonstrable knowledge of all legal and court proceedings pertaining to rent arrears recovery
  • Sound, up to date working knowledge of housing benefit, Universal Credit and other state benefits

Company

 

Since our establishment in 2001, networx has been at the forefront of the online recruitment industry.  Through our unique and tailored approach to recruitment, today we are market leaders in the provision of online recruitment solutions and the chosen partner to hundreds of UK businesses.

Find Us
Telephone
(0) 1943 467 766
Location
The Engine House
Wharfebank Business Centre
Ilkley Road
Otley
Leeds
LS21 3JP
United Kingdom
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