Journey Optimisation (Data) Team Manager

Harris Hill
£26.92 - 26.92 per hour
Closing date
29 Oct 2021
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Job Details

I am excited to be working with an amazing animal charity in search of a temporary Journey Optimisation (Data) Team Manager. We're looking for a personable team player, who is passionate about digital data optimisation, who is data and results driven and who has a good understanding of mass fundraising and supporter experience. You will be a steady hand to guide our optimisation team to help get our new prioritisation tools up and running and champion the team by raising their profile. There will a portion of this role which focuses on strengthen and simplify our data handling processes as well as bringing alignment of the digital platforms into our other systems.

Role scope would be around: Team management, entrenching prioritisation and briefing processes, building optimisation and automation skills and capacity, technical knowledge around EN and data management, development of data/process flows and maximising access to insight. This is a manager level position, and they would report into the Head of Supporter Engagement.

Person Specification:
Previous team management experience
Strong relationship management skills
Experience of implementing simple prioritisation processes within teams
An understanding of Engaging Networks or a similar email delivery platform including trouble shooting, a good understanding and experience of data handling within these platforms, knowledge of mass fundraising, experience of identifying and delivering testing/optimisation on email platforms to improve donor/customer experience and record learnings including email automation, donation forms
Experience and understanding of briefing insight jobs in order to gain insight and trends in a way that optimises supporter journeys
A problem solver and data explorer
Experience of developing process maps and data flows

If you are immediately available with the above skills and experience, please apply online today!
N.B. There is flexibility re days of work minimum 3 days a week.


Harris Hill has been providing the Charity and Not-for-Profit sector with high quality recruitment solutions for over 27 years. In the past year we have worked on more than 3,000 charity vacancies (approximately 2,000 permanent and 1,000 temporary) and are continuing to grow, developing new teams to respond to the strong demand for specialist charity professionals.

Our teams focus on specific functions within charities including Fundraising, Marketing/PR/Digital, Data Management & Business Support, Finance, Human Resources, Temporary and Executive-level roles.

We are committed to delivering a level of excellence to both candidates and clients alike and have an unrivalled reputation for finding talented people their ideal charity jobs within the UK's leading national and international charities and non-profit organisations.

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1 - 2 Paris Garden
United Kingdom
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