Role Title: Individual Giving Officer
Salary: £22,000 - £28,000 per annum
Contract: Full time; permanent
Location: Centenary House, St Mary’s Street, Huntingdon, PE29 3PE with hybrid working
Reporting to: Senior Individual Giving Officer

Magpas Air Ambulance is an emergency medical charity saving lives in Cambridgeshire, Bedfordshire and across the East of England 24/7.

Individual Giving (including our weekly lottery) provides the majority of the Charity’s income and the programme has been developed and invested in over the past two years.

We’re looking for an experienced individual giving fundraiser with strong direct and digital marketing skills to build on the success of our existing programme.  You will support the management of our lottery partner, produce our bi-annual supporter newsletter, create and execute compelling appeals and continue to grow our regular giving and raffle.

You will be joining a friendly, supportive and passionate team and an organisation focused on growth & development. So if you think you can help us to continue providing creative, data driven, targeted communications that meet income targets please get in touch.  We’d love to hear from you.

Role Summary:

Project Management

• Working alongside our lottery partner, support all aspects of the Magpas Lottery programme. 
• Manage individual giving fundraising campaigns including raffle and seasonal appeals
• Manage and develop supporter communications including welcome, newsletter and post appeal communications
• Develop and execute regular giving products and appeals
• Produce and execute legacy and in memoriam marketing plans
• Ensure all individual giving activity complies with the appropriate regulation and legislation and delivers an excellent experience for supporters 

Strategy & Planning

• Work alongside the Senior Individual Giving Officer and Director of Fundraising to produce and execute an effective and sustainable individual giving plan in order to grow income from new and existing donors
• Create and implement effective donor journeys in order to maximise the engagement and retention of individual supporters
• Identify potential new individual giving audiences and implement acquisition strategies in order to grow the individual giving donor base. 
• Work across the organisation to champion and promote individual giving and to implement excellent supporter care
• Budget management, forecasting and tracking

Data Management & Reporting

• Manage the selection and segmentation of individual giving data for campaign purposes
• Ensure accurate and timely import and export of donor data to ensure that supporter records are up to date at all times
• Use campaign data to track and report on effectiveness of activity, attrition and inform decision making and future planning
• Identify and develop the systems and processes necessary to deliver effective individual giving activity including the website and email, fundraising database, data analysis tools and social media
• Use campaign data to track and report on effectiveness of activity, attrition and inform decision making and future planning
• Identify and develop the systems and processes necessary to deliver effective individual giving activity including the website and email, fundraising database, data analysis tools and social media

About you:

• Proven experience of managing large scale individual giving activity including appeals, recruitment campaigns and retention communications to achieve income targets across mail, phone, email, social media and through face to face fundraising
• Experience of producing compelling supporter creative and fundraising messages
• Experience of data selection and segmentation and the effective use of supporter data for campaign purposes
• Good knowledge and experience of using a fundraising database for comprehensive reporting and analysis. 
• Proven ability to manage relationships with third party suppliers including creative agencies, printers and fulfilment house.
• Proven ability to work closely with internal teams including Communications, Supporter Care and Finance department
• Self-sufficient and confident to make decisions within the boundaries of the role

Closing date: 17:00 on Monday 18th October 2021.
Interview date: Thursday 21st October 2021.
Please note that we reserve the right to remove this advert prior to the advertised date, dependent on the level of response received. You are therefore advised to apply at your earliest convenience.

Working for Magpas Air Ambulance 
We operate a hybrid working policy, giving flexibility to work from home and the office while meeting the needs of the Charity, following COVID -19 safe working practices.  Please make sure that any application clearly demonstrates that you live, or will be living within a commutable distance of the main place of work.

We offer a range of benefits including an employee Assistance Programme, generous holiday entitlement, staff survey, access to occupational health services, flexible working, learning and development opportunities, long service awards, social events, supportive working culture and staff car parking.

Magpas Air Ambulance is committed to providing equality of opportunity and valuing diversity for all current and prospective staff, volunteers and Trustees. We aim to create an environment where everyone can be the best they can be, where they feel welcome and are free from bias and discrimination.  We encourage applicants from diverse backgrounds to apply.

Interested?

If you would like to find out more, please click the button to be directed to our website, where you can complete the application process.

This role is subject to a Disclosure and Barring Service (DBS) check.

We request no contact from agencies or media sales.