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Night Reconnection Assistant Opportunities

£25,895 - £29,703 pa
Closing date
20 Sep 2021
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Job Details

Night Reconnection Assistant Opportunities


£25,895 - £29,703 pa

Permanent, Full Time (37.5 hours per week)


Are you looking to start your career supporting vulnerable adults; working for a charity who makes a real difference to the lives of people who are homeless every day?


About the role


Our client  provides a rapid response service, intervening to ensure no one needs to sleep rough. They are currently looking for people to join their teams across London in Night Reconnection Assistant roles. In these roles you will:

  • Work as part of a busy team environment working closely with those affected by rough sleeping.
  • Provide a safe and supportive environment at night to clients; and support a team of Assessment and Reconnection Workers, with key tasks; such as implementing reconnection or assessment plans and supporting clients into appropriate accommodation. 
  • Work on a 7 day weekly night rota pattern with an average of 3 waking night shifts in a row (for example 8pm–8.30am or 9pm–8am)


About you


These crucial roles will suit people with an interest in in developing key skills to build a career working in a support role, as well as:

  • Some experience of dealing directly with the public and/or customers in a busy service environment.
  • Good communication skills and the ability to work with others effectively to get things done.
  • Some understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing services.
  • You don’t need to have direct experience, above all they are looking for inspirational, committed individuals who have a genuine desire to support people to transform their lives.


What our client offers


  • Excellent Development and Growth Opportunities


They hold Investors in People Gold accreditation – one of just 3% of Housing Associations to achieve this. 82% of staff who took part in the survey say our client is a great place to work. Our client is committed to developing all of their staff via routes such as secondments, transfers and promotion. In 2019 35% of their vacancies were filled by internal promotions.


  • A Diverse and Inclusive Workplace


Equality, diversity and inclusion are central to the organisation's values and how they work. Our client is proud of our commitment to diversity and inclusion and have 8 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves.


  • Pay and Other Benefits


Our client  is proud to pay client facing staff above average for the sector.  They run a cycle to work scheme and also offer season tickets loans to all staff. Our client contributes 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.


What our client does


Our client's vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, their clients are at the heart of what they do, and in 2019 – 2020 they supported 32,800 people across all of their services. Our clients' staff are crucial to making this happen.


How to apply


Click the ‘Apply Now’ Button at the top of the page to start your online application form. 


You will be able to confirm your preferred location on your application form. If you are successful, our client  will do their best to match you to a vacancy in your preferred area. However, flexibility is essential as the Pan London teams continue to work in different settings and locations across the city at the current time to support clients where they need them the most.


To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.


Closing date: 10am on 20 September 2021


Interview and assessments on: 4-8 October 2021


It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.


Please be advised that all appointments will be made on our clients current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.



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Find Us
(0) 1943 467 766
The Engine House
Wharfebank Business Centre
Ilkley Road
LS21 3JP
United Kingdom
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