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Business Development Executive

Employer
SH:24
Location
Central London
Salary
£30,000 to £32,000
Closing date
22 Aug 2021
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Business Development & Account Executive

Contract type:                           Full time

Remuneration:                          £30,000-£32,000

Location:                                   Central London

Reporting to:                             Finance Director

About SH:24

First off, thank you for considering a role with us!

SH:24 is a pioneering online sexual and reproductive health service, delivered in partnership with the NHS. We make it easy for people to self-manage their sexual and reproductive health online by providing free STI test kits, contraception & treatment, information and advice - 24 hours a day. We’ve won a host of awards and industry recognition for what we do, and we’re happy to say that our reach and services offered are expanding every day.

We are not-for-profit and passionate about delivering discreet, convenient and clinically safe sexual health services. Our vision is to make it easier and faster for people to access sexual and reproductive health services, no matter where they live; we’ve been doing it since 2013. We’re also proud of our community and the people who work for us; those who have helped us shape a company that puts our users at the heart of everything we do by designing services that are easy to use, easy to access and easy to understand by all that need them.

The Role

We are looking for a Business Development Executive to work in our Growth & Support team to support the business development and account management function to grow our service and support our existing customer base.

This is an entry level role with the right candidate showing an enthusiasm for supporting our Business Development Managers in the growth of the business.

The role revolves around building crucial customer relationships and assisting in developing the core offering to meet customer needs.

This is a rare, exciting, and rewarding opportunity to join a high-performing team and a rapidly expanding health tech start up, with a meaningful social mission.

What We Need From You

We’re looking for someone to support our Business Development Managers in the identification and evaluation of new opportunities.

You’ll be enthusiastic about maintaining and nurturing on-going relationships with existing customers and partners.

You’ll be a self-starter, thriving in an environment where every member of the team is valued for their leadership, positivity and courage, and comfortable in working as a part of cross-functional teams and not working in your own silo.

You will have a willingness to learn from those around you with experience, but also be motivated to add creativity to your role to identify optimisations and improvements.

You will be keen to grow with the role and develop the necessary experience to quickly take on responsibility for the relationship with critical external stakeholders, both public sector and private sector.

The role will also include the following activities:

  • Reviewing contract activity and budgets
  • Monthly performance reporting, financial analysis and forecasting activity/spend
  • Building up market profiles from internal and external data sources
  • Supporting the procurement processes including pre-qualification questionnaires, invitations to tender, and final contract negotiations
  • Market engagement and testing
  • Support with onboarding new services, including establishing referral pathways, and providing training for clinicians and commissioners on using SH:24 systems
  • Supporting Objectives and Key Results (OKRs) activities to meet organisational goals
  • Working alongside our Data Analyst to undertake bespoke reporting and analysis of activity
  • Working alongside our service development team to prioritise the upcoming development roadmap

We’re looking for someone with the following skills:

  • Strong communicator
  • Strong written and oral presentation skills
  • Data organisation (MS Excel)
  • Strong eye for detail

Finally, and most importantly, you will love to learn, share knowledge and help others. The team at SH:24 is great because we provide the support to each other for everyone to perform well.

What You’ll Get From us

We are always interested in upskilling our employees, and are flexible in ways to do it: be it courses, books, onsite or remote learning with a colleague - whatever suits the situation best. If there is a particular skill or product you would like to work on and improve, we’ll always try to accommodate you.

We’re also keen to allow the team to work in the way they want - you can choose the OS of your machine, your chair, standing desk, dual monitors etc. If there is anything you need don’t be afraid to ask.

As well as remuneration in the region of £30-32k based on experience, SH:24 provides a number of other benefits, including 25 days of annual holiday (in addition to the days between Christmas and New Year), truly flexible working, excellent pension contributions and life insurance.

Equality and Diversity

As an employer, SH:24 is committed to inclusivity.

We want to increase representation of currently under-represented groups to make SH:24 more diverse.

Our aim is to build an inclusive team, where everyone is able to be themselves at work and feel supported, empowered, valued, respected, fairly treated and able to achieve their full potential.

As an inclusive employer we will not tolerate discrimination.

Interview Process

The SH:24 interview process comprises three main sections:

  1. A short (one side of A4) writing and data analysis exercise, answering 2 mock tender questions.
  2. A presentation on your thoughts on the advantages and challenges for online sexual health and reproductive services.
  3. Regular interview questions about yourself, your knowledge and experience of  sexual and reproductive health services.

How to Apply

If you are interested in joining our wonderful Growth & Support team, please send your CV and cover letter to growth@sh24.org.uk.

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