Service Team Manager

We have an opportunity for a Team Manager to join the management team leading and developing the delivery of one of the newly commissioned Crisis Cove in Brent in partnership with CNWL NHS Foundation Trust

Position: Team Manager - Mental Health

Location: Brent

Hours: 39 hours per week

Contract: Permanent

Salary: £32,004 per year, rising to £32,760 per year after 1 year and successful probation

Benefits: Company Mobile Phone, Company Pension, Employee Discounts, Generous Holiday, Flexible Working Environment, In House Training, Progression Opportunities, Recognised Qualifications.

Closing Date: 9th August

Interview Date: Please note that although the closing date for this vacancy is 9th August 2021, in order to avoid disappointment please apply at your earliest convenience as interviewing will be happening a rolling basis.

The Role

This is an incredible opportunity to be part of the management team leading and developing the delivery of one of the newly commissioned Crisis Cove in Brent & Harrow in partnership with CNWL NHS Foundation Trust.

You will be supported by the Service Manager in the running and strategic development of the Brent or Harrow’s Crisis Cove in line with the contractual requirements. The Cove have been designed to be a safe, warm, welcoming and recovery focused space for people in a mental health crisis who have been referred by CNWL Rapid Response Services, to deescalate their mental health crisis and safety plan for their future. You will work closely with the Service Manager to ensure that Recovery Workers and Peer Support works listen and support people to de-escalate their immediate situation, empowering them to develop self-management techniques, build their assets and advocate for their own wishes. Standard operating hours for the Cove are: 14:00 – 22:00, Monday - Sunday (rota dependent).

About You

As Team Manager you will have experience of managing services for people with mental health and complex needs along with experience of:

• Recruitment, induction, supervision, motivation, appraisal, training, discipline and grievance issues
• Performance monitoring and delivering consistently high service user standards
• Managing complex budgets
• Understanding of Mental Health Crisis Management and the delivery of services to meet their needs and aspirations including working with peer support workers
• Excellent knowledge of Community Care, Mental health, Health and Safety and welfare benefits legislation (including welfare reform)
• Understanding of working in partnership with statutory mental health services
• Knowledge of methods of assessing, formulating, implementing, recording, reviewing and monitoring service user support and assessment plans
• Able to use computer systems including case management systems to create accurate reports audit staff ability to use computer systems to record client data accurately and to a high standard

Demonstrable experience of managing services for people for people with mental health and complex needs is essential for this role.

When applying please see the Person Specification and show how you meet the criteria.

So if you want to work for an organisation that offers a culture of learning and development, with access to an extensive range of learning and development opportunities as well as genuine career progression… apply today!

About the Organisation

The charity supports adults and children in crisis across London and the surrounding regions, as well as campaigning and advocating nationally on the issues that affect them. This includes victims of modern slavery, women and children who have experienced domestic abuse, young care leavers and older people. From giving someone a home, to helping them to get the right mental health support, the organisation supports people at the moment of crisis and enables them to build a life beyond crisis.

Applications from candidates with lived experience are welcomed, the organisation is proud to be a Disability Confident employer.

You may also have experience in areas such as Mental Health, Vulnerable Adult, Crisis, Rapid Response, Refuge, Service, Service Manager, Service Team Leader, Recovery Worker, Peer Support, Day Centre, Centre Manager, Complex Needs, Mental Health Crisis, Community Care, Welfare, Benefits, Team Manager, Service Team Manager, Crisis, Advice, Health, Mental Health, Support Service, Social Care, Care, Community Care, Outreach, Recovery Worker, Peer Support Worker, Engagement, Community Engagement, Partnerships Manager, Relationship Manager, Operations, Service Operations, Operations Team Manager, Service Manager, Service Team Manager, Service Team Lead, Service Supervisor, Service Team Member.