Supporter Engagement and Social Media Officer

Join our client's award winning team and help change billions of lives. Including yours!

Our client receives no government funding so relies entirely on the generosity of supporters to prevent cruelty to farm animals all over the world. Their supporters are absolutely vital to their effectiveness as a campaigning organisation.

An exciting role has opened up in their Supporter Engagement Team for someone who can provide outstanding support for, and develop meaningful relationships with, their supporters: campaigners, volunteers, fundraisers and donors to deepen their engagement and activity with the organisation. This role will help develop and deliver a world class service to their supporters, and an innovative and engaging stewardship communications programme.

Supporter Engagement and Social Media Officer Responsibilities:

The role will also have specific responsibilities to steward our client’s growing social media communities, and to facilitate their Planning Permission (objections) process.

Set within a vibrant Fundraising and Supporter Engagement Team this role is essential to the activities of our client and will offer a strong insight into the workings of the charity. You will need to have excellent customer service skills, the ability to communicate with a wide variety of individuals and be able to juggle a variety of tasks and workloads. No two days are the same.

Supporter Engagement and Social Media Officer Requirements:

Excellent interpersonal skills, both oral and written are needed, as well as a creative approach to problem solving. Good database and computer literacy will also be an advantage.

The successful applicant will have the ability to work autonomously but will enjoy working with the input and support of other team members in a dynamic environment.

About our client:

They are recognised as the leading international farm animal welfare organisation, actively campaigning to improve the lives of millions of farmed animals around the world. You could join them in tackling the biggest form of animal cruelty on the planet – and help to end factory farming.

They are absolutely committed to providing equal opportunities for everyone regardless of their background. They value diversity and lived experience, and acknowledge the underrepresentation of people from certain backgrounds, both within their organisation and across the sector. They welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other.

The role may close early if a sufficient number of applications are received.

Please complete the online application form to upload your CV and a covering letter.

In order to comply with legal requirements, as part of their selection process they ask all potential employees to prove their eligibility to work in the UK.

No Agencies please.

Location: Godalming, Surrey

Salary: £23,000 (Depending on experience) increasing to £23,800 after 6 months (subject to successful probation)

Contract: Permanent, full time, office based

Hours: 37 hours per week

Closing date for applications: 6th August, 2021 (Please apply as soon as possible as interviews will take place on a rolling programme).

You may have experience of the following: Fundraising Administrator, Supporter Engagement, Sales Support, Sales Administration, Social Media Executive, Social Media Coordinator, Digital Marketing Executive, Fundraising Officer, Fundraising Assistant, Fundraising Executive, Fundraiser, Membership Services, Charity, Charities, Third Sector, NFP, Not for Profit, etc.

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