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Business Analyst

Haywards Heath, West Sussex with some flexibility around home working and hours worked
£26,000 – £30,000 depending upon experience
Closing date
25 Jul 2021
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Job Details

Sightsavers implements projects in over 30 countries in Africa and South Asia working to eliminate avoidable blindness and promote the rights of people with disabilities. We are looking for a Business Analyst to act as the intermediary between the business community and the technical community, working with project teams and business clients to collect, clarify and document business requirements (using appropriate tools and models), from which applications and solutions are developed.  

Location:       Haywards Heath, West Sussex with some flexibility around home working and hours worked

Contract:       18 Month Fixed Term Contract

Salary:          £26,000 – £30,000 depending upon experience

About the role

The Business Analyst will work on projects which range in size and type from system development projects to IT infrastructure projects with multiple projects on the go at any given time. All systems projects in Sightsavers follow the approach outlined in Sightsavers Global Business Systems Framework which lays out governance, principles, project pathway, key project deliverables and tools. This role will also be available to other teams within the organisation to assist in business analysis activities. 

Principle accountabilities include:

  • Working with key stakeholders to elicit, analyse, translate and document business requirements into technical requirements.
  • Analysing, documenting and testing application development, logic, process flows and specifications.
  • Working with system owners to conduct user acceptance testing.
  • Documenting user manuals to describe application installation and operating procedures.
  • Supporting project managers in ensuring projects follow the approach outlined in Sightsavers Global Business Systems Framework. 
  • Working with the Business Systems Manager and Business systems team to coordinate project resources to ensure that projects are delivered on time and within budget.
  • Supporting the Business Systems Manager and Controller of Business Systems and Integration in any aspects of project delivery as required

This is an involved role so see the job description for full details. Please note that there will be an expectation that you can occasionally visit our offices in Haywards Heath, West Sussex (RH16 3BW). We anticipate that this will mean at least two days in the office per month.

About you

This is an ideal role for a Business Analyst wanting variety and to work within a growing and motivated team.  You will have the ability to cope with multiple projects, working with local stakeholders and our overseas country offices.  You'll be curious and enjoy building your growing expertise about the organisation.  You will have strong written and oral communication skills as you will also need to explain technical concepts, often via email or video conferencing to non-technical stakeholders.

Jobholder Requirements

  • Relevant project experience.
  • Strong written and oral communication skills in order to explain complex IT concepts to non-technical colleagues.
  • Demonstrated experience in writing software requirements and test specifications.
  • Able to understand business functionality and translate it into application requirements.
  • Excellent understanding of business complexity and project interdependencies.
  • Outstanding written and verbal communication skills.
  • Understanding of various software development methodologies (e.g. Agile, Waterfall).
  • Understanding of modelling techniques, such as unified modelling language.
  • Experience of Business Analysis Methodologies (BCS preferred).
  • Experience of Project Management Methodologies (PRINCE2 preferred). 
  • Planning and organising skills.
  • Problem solving abilities.
  • Able to work calmly under pressure and to deadlines.
  • Time management 
  • Cultural sensitivity and an understanding of and commitment to equality of opportunity for disabled people.


In addition to our offices being an easy 20-minute train journey from Brighton or 45 minutes from London, we offer some fantastic benefits.  Our comprehensive benefits package includes generous annual leave allowance, pension, season ticket loan, cycle to work scheme, discounted gym memberships and wellness discounts.

Next Steps

We anticipate that remote interviews will take place from late July 2021 onwards. Due to project deadlines, we are keen to fill this role as quickly as possible so applications will be considered as soon as they are received.

As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people living with a disability are particularly encouraged to apply.

Closing date: 25 July 2021


Sightsavers Head Office

35 Perrymount Road,
Haywards Heath,
West Sussex RH16 3BW

Postal Address

Bumpers Way,
Bumpers Farm,
Chippenham SN14 6NG

Sightsavers is an international charity that works in more than 30 countries around the world to eliminate avoidable blindness and support people with visual impairments to live independently. Sightsavers is headquartered in the UK and has over 400 employees. It also has branches in Norway, Sweden, Ireland, Italy, India, the United States and the United Arab Emirates.

Sightsavers works with partners in order to provide a comprehensive range of eye care services. In 2013, Sightsavers' projects provided eye health examinations for nearly 14 million people, performed 300,000 eye operations, and treated over 100 million people for neglected tropical diseases.

People are also referred for treatment to prevent blindness or restore sight. Through community volunteers in developing countries, Sightsavers distributes medication to prevent blinding diseases. The charity also trains eye care workers and surgeons and funds operations.

Of the 30 countries Sightsavers works in, 23 are in Africa. These include Mozambique, Mali, Liberia and Kenya. Sightsavers is also present in India, Bangladesh, Pakistan, Sri Lanka and the Caribbean.

In addition to its medical work, Sightsavers works with partners in order to train specialist teaching staff and supply glasses, Braille kits and other learning tools. The charity aims to educate communities and reduce stigma around visual impairment and blindness. Through its work, people with visual impairments and other disabilities are supported to live independently, get an education and earn an income.

Sightsavers is also a campaigning organisation, working with national governments to tackle the root causes of avoidable blindness, such as lack of access to clean water and sanitation facilities. The charity’s ‘Put us in the Picture campaign calls on the international community to make global development inclusive of the world’s 800m people with disabilities. The campaign’s vision is for all people to have equal access to employment, education, healthcare and participation in society.

Backing up Sightsavers’ work around the world is a strong research capability. Research and policy work revolves around three priorities – health, education and social inclusion. Gathering and disseminating sound research evidence helps to ensure the charity’s programmes meet the needs of the people they are designed to serve. Research evidence is also a strong tool when advocating for policy changes with governments.

Sightsavers has many partners that assist with its aim of eliminating avoidable blindness and may also provide funding. Partners include the UK government’s Department for International Development, the European Union and the Bill & Melinda Gates Foundation.

Read our latest article on Third Sector: Sightsavers: Work for an award-winning charity tackling blindness worldwide

Find Us
01444 446600
35 Perrymount Road,
Haywards Heath,
RH16 3BW
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