South Bank Students Union is a non-for-profit organisation, which champions social mobility through education and has a vision to disrupt the cycle of inequality in higher education.
We are looking for a People and Office Manager to join our new team as we embark on a five-year strategy to transform the way we engage and support students to help them reach their full potential.
South Bank students have high expectations and ambitions for themselves but lead complex lives where they are faced with the pressures of trying to balance their studies with work and juggling their lives at home. In fact, many don't identify primarily as students, but instead as carers, nurses, engineers, parents, designers, workers, entrepreneurs, apprentices, last chance learners and Londoners.
At South Bank Students' Union we believe that a student's background and life circumstances should not put them at an educational disadvantage, and all students deserve a high-quality University experience and the chance to graduate equipped with the tools to succeed in life.
This role would suit someone who shares this vision and applies the same principles to developing a workforce. We are looking for someone to manage the services which are essential to the smooth running of the organisation; people operations; executive support and administration; and front of house. You will be part of the Union's management team, providing essential support and advice to other managers, and high-level administrative support to the board of trustees.
You will be responsible for delivering an excellent employee experience by implementing the Union's People plan and for creating an efficient and safe working environment which allows our staff to thrive. You will also lead a team of student staff to deliver excellent customer service as the front face of the Union, helping resolve student queries and signposting enquiries.
This role would suit someone who either holds or is working rowards a relevent qualification in HR, or who is comparably qualified through experience.
You will be a leading figure in upholding the Union's values and approach to equality, diversity and inclusion in the workplace and will be able to demonstrate how you create inclusive environments and a sense of belonging through your day-to-day actions both inside and outside of work.
Commitment to Equality, Diversity & Inclusion
SBSU’s simple vision of disrupting inequality is the heartbeat of the organisation and it is this which steers its decisions, practice, and priorities. It unifies our services, and it drives our staff to remove societal barriers so that all people can achieve their full potential.
SBSU believes that in order to truly disrupt inequality for its members, it must also strive to do this for its workforce – in short, staff must experience it in order to deliver it!
Our Union benefits enormously from having a team of staff with a range of diverse lived experiences. We understand that some life circumstances might be more complex, and that some will have had to overcome more barriers. We value the unique perspectives that are formed by an individual’s background and believe that ‘bringing your whole self to work’ is essential for informed decision making and collaboration and paves the way for high performance so we welcome applications from all, especially if your background and circumstances are traditionally under-represented in the workplace.
To apply, you will need to:
- submit a copy of your CV
- submit a supporting statement (a maximum of two sides of A4) that details your interest in, and suitability for the role in PDF format.
- answer some questions relating to your eligibility for employment.
- provide some details about your individual identity (not mandatory)
Candidates will be shortlisted based on how well their application demonstrates they meet the criteria in the job description and person specification. Your CV will provide information on your education and work experience, however, your supporting statement is your chance to show why you are right for the role and an opportunity to stand out from others. It should provide clear and relevant examples of how you have met the key criteria, and the successes you have had in your previous roles. An application which does not provide this detail is unlikely to make it through to an interview so please take the time to make sure you have given this full consideration.
The job description and person specification can be found in the recruitment pack.
Applications should be submitted electronically via the link by 23:59pm on Sunday 25 July 2021, however, interviews for this role will take place on a rolling basis - as and when applications are submitted. If a suitable candidate is identified they may be appointed before the deadline and applications will be closed at that point, therefore early application is strongly encouraged. Shortlisted candidates will receive an invitation to an interview, most likely held virtually, with a panel of SU staff and elected officers and may also include some practical scenario-based tasks.
The students’ union is unable to offer feedback to non shortlisted candidates; however, every applicant will be informed of the outcome of their application.
We encourage applications from candidates from a broad range of backgrounds and life circumstances and want to make sure that this recruitment process is accessible to all. We also recognise that this recruitment process, and the opportunity to join the organisation, is taking place during a period of major instability and uncertainty in the wider world, so should you require support related to this process or attending a digital interview, please let us know at any point during the process via email@example.com.