Neighbourhood Coordinator / Neighbourhood Officer (Social Housing)
Location: Walton on Thames (Remote (Patch covering south east)
Salary: £32,026 per annum + ECU allowance £1,875
1 x Fixed Term / Secondment until 22nd July 2022
1 x Full time: 9am-5pm, 35 hours per week
Basic DBS check required
Clean Driving Licence required
Closing date: 31st August 2021
Our client are an award-winning provider of affordable, quality homes, but their business is about more than property – it’s about people. They aim to put their residents at the centre of everything they do and offer first class services to all.
Their business is built around decades of experience in the social housing sector across the Midlands, London, Home Counties and the South East. They hold a stock of more than 24,000 homes and employ 600 plus staff to provide a high standard of service to their householders.
Their success and their plans for the future would not be possible without their dedicated team of staff members. Every one of their employees help to make a difference to the lives of their residents and other local people, and they look after their team members well.
They have an exciting opportunity for a Neighbourhood coordinator to join a dedicated team. As a member of the team you will be responsible for acting as ambassador, building positive relationships with residents to ensure their homes and local communities are desirable places to live.
You will also take responsibility for neighbourhoods, liaising with other colleagues to aim for ‘right first time’ resolution of tenancy and estate issues and to lead on building positive communities within their neighbourhood.
Skills to set you apart:
Here are a few more skills they are looking for. Don’t worry if you don’t tick every box. It’s important for them to support you in your role and help you to develop along the way.
- Intermediate IT skills, Word, Excel, MS Outlook
- Able to work on own initiative
- Part or full CIH professional qualification or equivalent
- Self-motivated and with an ability to work under pressure with a minimum of supervision
- Problem solver
What Our client have to offer:
Our client recognise that people are at the heart of their business and that success is dependent on enthusiastic and committed colleagues. They make sure they feel supported and encourage a culture of opportunity and learning to enable colleagues to fulfil their potential and make a real difference to people's lives every day.
In return, they reward their staff for their dedication by offering competitive salaries and an excellent range of employee benefits including:
- 26 days annual leave entitlement per annum plus bank holidays (pro rated for part time roles)
- Opportunities to develop your career through internal and external training, professional qualifications, career coaching etc.
- Health Cash plan for discounted optical, dental and health
- Perkbox - High street discounts
- Health and Wellbeing initiatives
Our clients EDI Policy:
Our clients' communities are at the heart of everything they do. They know how important it is to be representative of their customers and the communities they serve, and they have always committed to creating an inclusive approach to their recruitment process to ensure that they are hiring from a diverse talent pool of people. They're an Equal Opportunity employer and encourage applications from any individual who has the relevant skills and experience for the role, inclusive of any protected characteristics such as gender identity, ethnic origin, religion or belief, disability status, sexual orientation and age.
Our client pride themselves in being a Disability Confident Employer and support their applicants with any additional adjustments they may require during their application process. They take a flexible approach to working, and support part-time hours, job shares, where possible and provide a salary sacrifice option for childcare vouchers.