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Data & Systems Manager

Turning Tides
United Kingdom
£30603 per annum
Closing date
26 Jul 2021

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IT & Web Development
Full Time
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Job Details

Data & Systems Manager (Part-Time)
Flexible working arrangements will be considered including working from home
About Us
Established in 1991, Turning Tides is a community-led charity dedicated to ending homelessness. At Turning Tides, we empower homeless or insecurely housed individuals to achieve sustainable independent living.
We have gone from supporting a handful of people in the coastal town of Worthing to providing a range of services to over 1,700 people in Worthing, Adur, Littlehampton, Horsham and Mid Sussex. We have over 5,000 supporters, 250 volunteers and 150 staff members to date.
We are currently looking for a Data & Systems Manager to join us on a part-time basis working 22.5 hours per week (flexible working arrangements will be considered).
The Benefits
- Salary £18,360 per annum (FTE £30,603)
- 25 days’ increasing by one day per year up to 28 days (not including bank holidays)
- Pension scheme
This is an exciting opportunity for an individual with experience in data analysis, business intelligence, monitoring or evaluation to advance their career with our exciting charity.
In this newly created position, you will have the chance to make it your own, bringing in your experience and expertise and having a positive impact on our charity from day one.  
We offer flexible working arrangements, including the option to work from home, as well as an in-depth training programme, so you feel confident in succeeding in your role and can grow your skill set and knowledge at the same time.
So, if you are looking for a rewarding role where you can use your data knowledge to support essential services for people affected by homelessness or insecurely housed, we would love to hear from you.
The Role
As a Data & Systems Manager, you will lead on the implementation of data integration across our organisation to support sustainable growth.
You will improve the quality of data we gather, minimising the need for manual interventions and support the performance of services across the charity.
Leading the design and delivery of robust monitoring, evaluation and impact frameworks, you will help us achieve service excellence, seek new business opportunities and comply with the reporting requirements.
Additionally, you will:
- Line manage the Client Information System Co-ordinator
- Oversee our CRM system
- Lead on the design and implementation of monitoring and evaluation systems
- Work closely with the IT Support Technician and Head of Finance to develop effective IT strategies
About You
To join us as a Data & Systems Manager, you will need:
- Significant experience in data analysis, business intelligence, monitoring or evaluation
- Significant experience of designing, developing and implementing monitoring, evaluation and impact frameworks, using a range of systems and approaches
- Experience of developing effective databases, CRM or donor management systems
- Extensive knowledge of Inform (Salesforce) or equivalent CRM systems
- Strong proficiency in Office software packages, particularly Excel
- The ability to present complex information in a simple way to a variety of stakeholders
- Strong knowledge of GDPR legislation
Knowledge of RDBMS, OODBMS and XML database management systems would be beneficial, as would an understanding of SQL.
Experience working in the charitable sector would be advantageous, as would experience of managing a high performing team, who strive for service excellence. A degree (or equivalent) in IT, statistics or demography would be equally favourable.
The closing date for applications is Thursday 5th August 2021 at 5pm.
To apply, please complete an application form, including your responses to the shortlisting criteria in the Person Specification, along with a completed Equal Opportunities Questionnaire. This will become available once you have selected the apply button. Please note, we do not accept CVs.
Other organisations may call this role Systems and Data Transformation Manager, Data Manager, Systems Manager, or Data and Information Lead.
Turning Tides requires all staff and volunteers to be committed to safeguarding and promoting the welfare of vulnerable adults. Successful applicants (dependent on role) are required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS).
Turning Tides are a ‘Covid-secure’ employer and have taken all necessary measures to protect our employees in line with the latest Government guidance and the Coronavirus Act 2020. Additional information and advice, including an individual employee Covid-19 risk-assessment will be carried out prior to commencement of employment.
Turning Tides aims to create an environment which respects and welcomes everyone and is committed to achieving a diverse workforce that reflects the communities it serves. The organisation values, respects and celebrates diversity. Turning Tides encourages applicants from all sections of the community regardless of their history.
This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.


We know anyone’s life can unravel into homelessness. So we bring together compassionate individuals and organisations who work tirelessly to transform the lives of people in our local community and to change perceptions of homelessness.

We provide a warm, safe space to listen to anyone who comes to us for help. We provide real pathways out of homelessness and are committed to supporting people at every stage of their journey. The breadth of our services empower people experiencing homelessness to become confident and find the strength and belief in themselves to create a brighter future.

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United Kingdom
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