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User Acceptance Testing Officer

Haywards Heath, West Sussex
£26,000 - £28,000 depending upon experience
Closing date
4 Jul 2021

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Job Details

Sightsavers implements projects in over 30 countries in Africa and South Asia working to eliminate avoidable blindness and promote the rights of people with disabilities. We are looking for a User Acceptance Testing Officer to work closely with our internal project teams and business clients to ensure that new systems and system upgrades meet the needs of the organisation.

Location:       Haywards Heath, West Sussex with some flexibility around home working and hours worked


Contract:       18-month Fixed Term Contract

Salary:          £26,000 - £28,000 depending upon experience

About the role

The User Acceptance Testing Officer, reporting to the Business Systems Manager, will work to build and maintain a comprehensive set of test scripts for each system which can be used for future system development projects.  Utilising the set of test scripts the UAT Officer will assist with system support, checking any reported bugs and issues against test scripts to triage issues and ensure that the support query is dealt with in the most appropriate way.  Key duties and accountabilities include:

  • Developing, maintaining and implementing test scripts for new and updated systems.
  • Co-ordinating user acceptance testing for projects.
  • Working with the Project Managers to determine resources needed to complete testing to acceptable level of quality.
  • Developing and maintaining a comprehensive set of test scripts for systems that can be updated and re-used for any system upgrades.
  • Reviewing system support queries against established test scripts to determine appropriate classification of support.
  • Supporting project managers in ensuring projects follow the approach outlined in Sightsavers Global Business Systems Framework. 
  • Supporting the Business Systems Manager and Controller of Business Systems and Integration in any aspects of project delivery as required.

This is an involved role so see the job description for full details. Please note that there will be an expectation that you can occasionally visit our offices in Haywards Heath, West Sussex (RH16 3BW). We anticipate that this will mean at least one day per month in the office.

About you

This job may be for you if:

  • You have the ability to find the excitement in finding the issues!
  • You have a systematic and diligent approach.
  • You recognise the need to adapt and change and implement appropriate solutions.
  • You are able to demonstrate creativity and originality in your work.
  • You have cultural sensitivity and an understanding of and commitment to equality of opportunity for disabled people.

Jobholder Requirements

  • Demonstrated experience in writing test plans and test scripts.
  • Relevant project experience.
  • Understanding of various software development methodologies (e.g. Agile, Waterfall).
  • Excellent communication and interpersonal skills.
  • Customer care and stakeholder management skills.
  • Solid organisational skills including attention to detail and multi-tasking skills.
  • Strong written and oral communication skills in order to explain complex IT concepts to non-technical colleagues.
  • Ability to understand business requirements and translate them into test scenarios.
  • Ability to co-ordinate between internal and external stakeholders.
  • Strong working knowledge of Microsoft O365 suite of products.



In addition to our offices being an easy 20-minute train journey from Brighton or 45 minutes from London, we offer some fantastic benefits.  Our comprehensive benefits package includes generous annual leave allowance, pension, season ticket loan, cycle to work scheme, discounted gym memberships and wellness discounts.

Next Steps

We anticipate that remote interviews will take place from w/c 26 July 2021. Due to project deadlines, we are keen to fill this role as quickly as possible so applications will be considered as soon as they are received.

As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people living with a disability are particularly encouraged to apply.


Sightsavers Head Office

35 Perrymount Road,
Haywards Heath,
West Sussex RH16 3BW

Postal Address

Bumpers Way,
Bumpers Farm,
Chippenham SN14 6NG

Sightsavers is an international charity that works in more than 30 countries around the world to eliminate avoidable blindness and support people with visual impairments to live independently. Sightsavers is headquartered in the UK and has over 400 employees. It also has branches in Norway, Sweden, Ireland, Italy, India, the United States and the United Arab Emirates.

Sightsavers works with partners in order to provide a comprehensive range of eye care services. In 2013, Sightsavers' projects provided eye health examinations for nearly 14 million people, performed 300,000 eye operations, and treated over 100 million people for neglected tropical diseases.

People are also referred for treatment to prevent blindness or restore sight. Through community volunteers in developing countries, Sightsavers distributes medication to prevent blinding diseases. The charity also trains eye care workers and surgeons and funds operations.

Of the 30 countries Sightsavers works in, 23 are in Africa. These include Mozambique, Mali, Liberia and Kenya. Sightsavers is also present in India, Bangladesh, Pakistan, Sri Lanka and the Caribbean.

In addition to its medical work, Sightsavers works with partners in order to train specialist teaching staff and supply glasses, Braille kits and other learning tools. The charity aims to educate communities and reduce stigma around visual impairment and blindness. Through its work, people with visual impairments and other disabilities are supported to live independently, get an education and earn an income.

Sightsavers is also a campaigning organisation, working with national governments to tackle the root causes of avoidable blindness, such as lack of access to clean water and sanitation facilities. The charity’s ‘Put us in the Picture campaign calls on the international community to make global development inclusive of the world’s 800m people with disabilities. The campaign’s vision is for all people to have equal access to employment, education, healthcare and participation in society.

Backing up Sightsavers’ work around the world is a strong research capability. Research and policy work revolves around three priorities – health, education and social inclusion. Gathering and disseminating sound research evidence helps to ensure the charity’s programmes meet the needs of the people they are designed to serve. Research evidence is also a strong tool when advocating for policy changes with governments.

Sightsavers has many partners that assist with its aim of eliminating avoidable blindness and may also provide funding. Partners include the UK government’s Department for International Development, the European Union and the Bill & Melinda Gates Foundation.

Read our latest article on Third Sector: Sightsavers: Work for an award-winning charity tackling blindness worldwide

Find Us
01444 446600
35 Perrymount Road,
Haywards Heath,
RH16 3BW
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